Operations Department
Managed Account Opening
Modes of Account opening Handled
Introducing new customers, reviewing and approving account opening documentation making sure all required documents are in compliance.
Review KYC profile, making sure new clients are being profiled properly and avoid any risk, such as money laundering and fraud.
Review account opening FTCA, and CRS classification in order.
Review and approve title changes, agreements, and any new documents is added to the account.
Review processes and procedures in order to make suggestions and streamline processes and work more effectively in the workflow system.
Recommended process and systems improvements such as managing Cheque Books and ATMs in order to streamline processes and be in compliance.
Review reports for accuracy and integrity also manage manual records for compliance review and quarterly, and annual audits
Logging, maintaining, and updating information pertaining to account holders and prospects in the workflow management system on a regular basis.
Updating Biometrics of Customers
Updating personal information on Customer requests from CPU.
Daily checking of vouchers and financial activities performed during the whole day.
Managing ATM machine replenishment on time.
Coordination with Area Compliance Officer to mitigate risks.
Reconciliation of Customer accounts KYC every month and report if any financial transaction exceeds from profile.
Generating accounts Statements, Account Maintenance certificates.
Coordinating with the CPU department and other bodies on the backend.
Report to area office daily position of branch Deposit and Advances.
Clearing and Remittance
Receive outward/Inward clearing cheques, Lodgment of cheques in the system, Local transfer cheques, online transfer cheques, IBCA for funds & foreign remittances, RTGS, managing manual files of all related activities outward/Inward clearing, cheque return, Release Clearing, intercity clearing.

Worked at Askari Bank Limited Model Town Branch, Lahore as” Consumer Sales Officer”.
Accountable for achieving monthly sales targets for the Branch.
Working with the Branch Heads to achieve sales & service through branch business development activities and providing feedback to the team.
Ensure the customer queries and complaints by taking ownership and resolving them in a timely manner.
Interact with the consumer market to achieve new clients and expand a relationship with existing clients by visiting customer business premises, by telephonic conversation, or by email.
Responsible for selling Consumer products & loans offered by banks, Credit cards, Auto Loan financing, and mortgage.
Organized sales walk to accelerate promotional offers on the auto loan facility.

Faysal Bank Limited                                                                                                                 
Worked at Faysal Bank Limited Barkat Islamic as \"Relationship Officer Autos\" under Peoples (Professional Employer Private Limited) on a company contract.
Assisted clients with purchases of auto loans new and recreational vehicle loans.
Executed the loan application from start to finish, including discrepancies, purchase agreements, and other customer documents.
Maintained positive relationships with showroom dealers for updated knowledge of vehicles and new models.
Established weekly monthly sales goals and attended weekly monthly sales meetings.