- Update the daily inquiry of Property Exist & Pending Customers.
- Close the customer demand on same day.
- Maintain the customers inquiry files.
- Proper systematic filling of records.
- Deal with walking customers.
- Making data of employees, accounts & customers.
- Marketing on social sites.
- Support office functions on need basis and assigned by manager.
- Check employee's computer/laptop machines troubleshoots and resolve as an IT person (on need basis).

COORDINATION OFFICER (OPERATIONS DEPT.) | SF DIVISION & MCH - MARIE STOPES SOCIETY
- Visiting field teams (out of city) to facilitate regarding HR related documentation and online management software to maintain online portal of employee attendance/time management/leaves/payroll & etc.
- Assist day to day HR, compile & update employee records in master data, deal with employees request regarding Health insurance, provident funds, advance salary, loan and other queries.
- Bridge connection between HR & Operations Dept. to provide quick actions on team's requisition. Also working with Outsourced company to manage lower team.
- Managing all 7 to 8 project staff master data & HR related matters of SF-Division (Funded Donors: LAD/DFID/DIFS/UKAID/USAID/MSI).
- Making Travel & Communication Allowance sheet to pay field staff special expenses. Creating presentations, documents, files, spread sheets and databases. Coordinate in meetings, events and sessions with other department for resolving issues.
- Coordinate with Finance day-to-day for employee or event advance, petty-cash settlement & issuance for next month, also for assets management. Monthly closing; submit soft accruals to Finance and submit. Coordinate with budget team for adding and resolving Expense Management System to add new codes as per desire. Making budgets for events.
- Coordinate with Admin day-to-day for Vehicle Repair & Maintenance and Outreach Mobile Van petty-cash expenses.

HUMAN RESOURCES ASSISTANT (HR DEPT.) | HOSPITAL SUPPLY CORPORATION
Time Management System
- Monitor time in/out in the TMS on daily basis and update TMS (if require) including all branches. Share Daily/Weekly/Monthly report of the late arrivals and absentees. Enrolled new hiring in the TMS and attendance machine.
 
HR Operations
- Receive all the required documents from newly appointed employees and update their personnel files. Prepare and issue Appointment and job Offer Letter. Prepare and issue Confirmation & Extension Letter. Dealing with all sorts of Verification’s of our employees (Education & Employment). Preparing Full & Final Settlement of leaving employee. Update all Organogram as per management requirement. Coordinate with Health insurance department to add/remove employees & process medical claim documents.
 
Recruitment
- Prepare of Job’s Ad and Published at Social circle sites. Conducting initial screening interviews, like telephonic interview. Scheduling interviews with concern of interviewer. Keep record of all interviews.
 
Administration
- Timely submission of monthly contribution of EOBI and SESSI. Building maintenance. Housekeeping.

COORDINATION OFFICER (PHARMACY DEPT.) | MERI PHARMACY - MARIE STOPES SOCIETY
- Raise Purchase Requisition – PR on AX Dynamics software regarding promotional & consumable materials in respectively charge from Cost Centre & Warehouse codes. Making minutes of meeting and share with participants.
- Pay utility bills of all branches through MSS Expense Claim portal. Making reimbursement claims pay rider staff special expenses.
- Arrange vehicle from Admin Dept. to assist team on requirement. Manage some marketing related responsibilities: share artwork & specification with supply chain, get in touch with graphic designer to make & share post on social media related pharmacy promotions.
- Assist with day-to-day HR Payroll functions and other operations. Work on Payroll and F&FS - Full & Final Settlement through HRSG Decibel portal. Deal with employee requests regarding Health & Life insurance, Provident Funds, Advance salary, Loan and other related queries.

COORDINATION OFFICER (OPERATIONS DEPT.) | SF DIVISION & MCH - MARIE STOPES SOCIETY
- HR coordinating & compliance (HR Section under Operations Department). Create reports/MEMO, Assisted managers with hiring procedures in accordance with legal requirements and company policies.
- Coordinating with HRSG for outsource 3rd party workers & for BPO staff, also ensure Decibel portal attendance of overall Operation team (included Head, Region & District offices). Work on Payroll and F&FS - Full & Final Settlement. Compile, update and maintain employee records (in Master Data).
- Ensuring the employees request against Health/Medical claim, Provident Funds, Advance Salary/loan and other queries through email.
- Got Appreciation Certificate in Annual Meeting 2019 at PC Muzaffarabad for performance achievement and commitment to profession.

HR OFFICE ASSISTANT (OPERATIONS DEPT.) | SF DIVISION - MARIE STOPES SOCIETY
- Assist with day-to-day HR Payroll functions and other operations. Process region and district hiring and exit clearance of x-employees to clear pending payments of left staff.
- Manage headcounts of all projects to ensure fulfill the vacant positions.
- Provide basic support to region & district team to go through HR policies by proper channel.
- Got Award in Annual Meeting 2017 at PC Bhurban for recognition exceptional performance.

HR - INTERN (HUMAN RESOURCE DEPT.) | MARIE STOPES SOCIETY
- Keeping employee records. Hiring staff & interviewing. Working with other managers to plan future staff needs.
- Work on Payroll and also CFS - Clearance & Final Settlement.
- Making sure staff have the right pay and benefits. Arranging staff services such as welfare and counselling.
- Developing HR policies and procedures.

BPO – PHONE VERIFICATION OPERATOR (AMERICA)| AUA SOLUTIONS
- (Business Processing Outsourcing) Third party phone verification inquiries international call centre to make directories for sales department.