A Solutions Engineer providing customized solutions for high-volume businesses, having a proven track record of bridging the gap between business requirements and product limitations.
● Designed and Developed Lightning Components & VisualForce Pages.
● Developed integrations with external systems using REST APIs.
Developed Data pipelines utilizing Batchable Apex, Triggers and callouts.
● Managed third party integrations including Zuora, FormAssembly and DocuSign.
● Interacted with different User Groups to gather requirements for CRM implementation.
● Actively refactored codebase to improve the coding standard.
● Implemented browser automations for System Integrations to improve developer and QA productivity by reducing manual work.
● Improved Code Review process by moving from lead-based reviews to peer-reviews. Mentored junior developers on better programming practices.
● Designed, developed and tested portlets using Java/J2EE and Liferay Portal Technology
● Development of business automation utilities for clients.
● Communicating with stakeholders for requirement gathering and developing an execution plan.
● Assisting clients in Root Cause Analysis of issues and providing fixes and workarounds.
Clients I have worked with: Universal Health Services, Emirates NDB, Wipro, Excellus BlueCross BlueShield, Horizon BlueCross BlueShield, Prudential Assurance Malaysia
Key Responsibilities:
● Development of automation solutions for clients.
● Improvements and fixes in legacy code base.
● Provided L2 & L3 tier support to customers.