After working as a bank operations manager and internal auditor for 5 years, I am equipped with a solid understanding of the bank operation functions, systems, policies and procedures. Directly and/or through subordinates, I am able to manage branch capture, cash balancing, exceptions and/or other retail branch resolution activities for a department or team. The flow of operations must be managed to ensure schedules, processing, and procedures are met and staff are properly trained.
Work Profile:
Supervised all banking operations.
Developed efficient training procedures.
Ensured that all client account information was kept confidential.
Evaluated computer banking systems and databases.
Courteously responded to customer inquires.
Addressed customer account issues.
Extra Responsibilities:
Responsible for handling overall branch operations, both front and back office at occasions.
Well acquainted in all banking activities like Cash, Clearing, Cash Management Services, (CMS), Term Deposits, Savings/Current Accounts, Customer Service and Audit Compliance.
Skills: Management · Supervisory Skills · Decision-Making · Customer Relationship Management (CRM) · Time Management · Branch Banking Operations · Auditing · Microsoft Office
Work Profile:
Cluster Manager
Deposition / Getting Realisation of Outstation cheques through counter clearing.
Deposition / Getting Realisation of Post office cheques
Deposit Confirmation Tracking.
Handling a team 5 members.
Work Profile:
Sourcing Files
Look after credit appraisals for the files.
Recovery too done for the outstanding amounts and cheques return cases.
Tasking included sales, customer services.
Exposure:
Good in Credit Appraisal
Can Convey/Satisfy customers
Have ideas in Receivables
Banking operations- cash, clearing, ATM operations
English Medium School, Deira, Dubai (Roll 395)
Guidance Counselor/ School Co-ordinator
Key tasks:
- Counselling opportunities for students and staff.
- Career education and guidance for all students.
- Special programme co-ordinator.
- Mentor for beginner teachers and PMS appraiser.
- Organise testing and induction for all new pupils.
- Facilitator for making changes, Abel and SE Contracts.