1) Compile HR data and metrics from the human resource information system (HRMS) and payroll outputs
2) Design and manage employee surveys and exit interviews
3) Develop assessments for potential and current employees and update employment records
4) Support recruiting processes with data and statistics for trends and patterns
5) Present results of employee performance evaluations
6) Analyze competitor's practices and make recommendations to management
7) Prepare reports of data results and present findings to senior leadership
8) Recognize and suggest short & long-term goals, milestones, and benchmarks for key performance metrics
9) Facilitate implementation of new employee training, development, recruiting, and other related initiatives
10) Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy

1) Preparing daily MIS Analysis and Report Generation.
2) Maintaining Daily/Weekly/Monthly/Yearly Reports of the different units.
3) Extensive data cleansing and analysis, using pivot tables, formulas (v-lookup and others), data validation, conditional formatting, and graph and chart manipulation.
4) Convert Data into actionable insights by predicting & modeling future outcomes.
5) Ensure timely and high-quality delivery of data management deliverables.
6) Able to make Excel Dashboards for higher management.
7) Implement & maintain databases for key departments.
8) Performed quality assurance of outgoing calls and reported findings to team Supervisors.
9) Preparing Phone Banking Allowances and ensured accuracy of financial information.
10) Collect information from different Departments to make their Scorecards on Power BI and Excel.

1) Analyzed, interpreted, and converted statistics into charts and graph reports
2) Produced surveys to collect customer feedback & Examined data and analyzed
3) Utilized system databases to develop reports for forecasting and marketing trends
4) Manage completely Online Digital Media Survey Panel
5) Developed and maintained the call centers Customer Satisfaction Survey
6) Performed quality assurance of incoming calls and reported findings to team Supervisors
7) Collect and verify data for relevance with clients' requirements
8) Manage Staff Monitoring & Evaluation projects for multiple Banking Clients

Research analysis according to project requirements
Data normalization and validation.
Arrangement of attributes according to marketing standards.
Contribute extensively towards quality assurance.
All other tasks covered during orientation/training.
Continuously developing the knowledge around EnableVue content & data production.
Conforming to the KPI standards set by the company.
Provide complete feedback loops to the seniors