o Implementation of SOP’s and policies;
o Ensures compliance by monitoring and implementing applicable requirements;
o Completes human resource operational requirements by scheduling and assigning employees following up on work results;
o Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems;
o Overall redesigning of HR policy manual and Employee handbook;
o Overall training of the HR department for efficient working and smooth running;
o Employee Orientation and Engagement; Recruitment, Clearance, Payroll and Performance
o Writing job adverts and posting them on newspaper and online job boards; o Shortlisting for interviews;
o Taking Initial Interviews;
o Forward applicants resume for the final interview by the management;
o Attending exit interviews;
o Researching a employees references and academic qualifications;
o Preparing and issuing employment contracts to new employees;
o Making NCA and NDA of new employees;
o Setting up and maintaining a employee’s personnel files;
o Updating both manual and electronic personnel records when a employees personal details change; o Organizing induction training for new staff;
o Maintaining the employees payroll and timesheet data;
o Involved in the performance review of staff;
o Authorizing and issuing pay-slips; o Making Indemnity bond, experience letters and final settlement; o Maintain attendance management system portal;
o Involved in the disciplinary and grievance procedure;
o Dealing with the administration for placements and apprentices;
o Recording and monitoring of performance and announce bonuses;
o Dealing closely with Operation Managers, IT Managers, Support Engineer Manager and Finance Manager;
o Reporting directly to VP.

o Hiring and Firing of Staff;
o Training and Staff Development;
o Dealing with Compliance Issues of Staff;
o Rostering of Officers;
o Supervision of a team of security officers;
o Responsible for the delivery of alternative solutions in case of absence of security officer;
o Make Business Relationships with Third Parties Security Companies and new Clients;
o Cordination with control room, business development manager and other companies operations manager;
o Meet the clients requirement like Corporate Security, Manned Guarding, Manned Guarding - Officer & site personnel staff, Retail Loss Prevention, Electronic Security, Risk Management;
o Dealing with police authorities in case of any crime happen;
o Implementation of security guidelines (Assignment Instructions etc.);
o Fullfil the requirement of Risk Assesment;
o Ensure Health & Safety procedures are followed;
o Work closely with with emergency services
o Dealing with Inward and Outward invoices;
o Site Visits for Induction Purpose and Training to Security guards.

o Making Operations department team by taking a second interview;
o Give recommendation of new candidates to VP;
o Provide Technical training to new project coordinators;
o Evaluate the performance of the operations team members;
o Devising and maintaining office systems, including data management;
o System design and implementation;
o Define policies and strategies for smooth running of operations of an IT projects;
o Managing operational teams;
o Ensuring smooth running of operations;
o Designing and developing quality assurance mechanisms;
o Designing and developing SOPs of IT operations;
o Preparing documentation, briefing papers, reports and presentations for clients on behalf of management;
o Developing timelines for operations/projects deliverables;
o Looking after administration matters of sub office;
o Using IT systems/soft wares to keep track of projects/tasks progress;
o Communication with international clients;
o Overseeing the costing and billing of operations;
o Prepare and maintain all projects/operations documentation including service delivery plans;
o Leading and directing Project/Operations team members;
o Taking the meeting minutes where applicable and follow up with relevant department head;
o Carrying out background research on assigned task and presenting findings;
o Any other task assigned by VP;
o Document, design implementation plan covering logistical, financial, technical and human resource needs of an IT projects.

o Work on sourcing of candidates needed globally for IT tasks, projects and positions; o Define and document international resources recruitment procedure; o Technical searches for temporary and permanent international staffing opportunities; o Email, Call and qualify international candidates; o Daily interaction with Operations Team working on open requirements; o Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; o Determines applicant requirements by studying job description and job qualifications; o Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites; o Make calls to find out interest of new or existing candidates and prepare a pool of available candidates for tasks/jobs; o Perform compensation discussion and update Operations team; o Perform Availability discussion and update Operations team; o Presentation/Documentation of Recruitment Activities project wise.

o Meeting with New cleints for Student and Immigration matter;
o Help students define and develop realistic educational career plans through schedule planning;
o Giving awareness of Programs in different countries such as Australia, Canada, UK etc;
o Giving awareness of admission and english language requirement;
o Business Developing by doing contracts with different colleges and universities;
o Held meeting with institutions internatiional officers;
o Arrange Seminars in differents countries for getting new students;
o Give IELTS preparation classes to students;
o Making Admission Profile and Visa Submission File.