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概要
To join raise my skills, abilities and level of proficiency, making full use of my knowledge, education and professional expertise and make myself capable to face era of century ahead.
工作经历
System Support Engineer
· Communicated with interior employees and exterior employees to resolve computer issues.
· Travelled to locations for in-depth computer issue repair.
· Maintained professional demeanor and attitude.
· Oversaw all troubleshooting and lead other IT employees through processes.
· Make suggestions to improve efficiency and profits, while minimizing processing and power requirements.
· Compile a report on a weekly basis and present them to board of administrators at the end of each month.
· Improved efficiency and performance of IT networks.
·  Maintain systems and take backups of all systems.
· Assisted in implementation of new hardware and software solutions within company to improve workflow and customer service provision.