IT Specialist with Exprianced in information security and digital forensics. Also Customer Relationship Officer Experience, Expert with a wide variety of security, engineering, networking, and operating system software. Possesses an Associate Degree in Information Security and Software Engineering.
Troubleshot, repaired software and hardware problems on PCs, laptops, workstations and printers
Support and deploy Microsoft operating systems, Active Directory & Domain architecture, NTFS permissions, WINS, DNS, DHCP, OS security, Hyper V, MS Exchange, Office 365, VMware, Software Defined Data centers
Implement & Administering Cisco Router and Switches.
Installing and configuring computer hardware, software, Operating System, CCTV, networks, routers switches and wireless controllers, printers and Scanners.
Responsible for the provision and development of IT infrastructure services including desktop applications, Local and /or Wide Area Networks, IT security, servers & telecommunications.
Create and implement IT procedure for quality policy, maintain records and documents.
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Conducting business reviews using CRM programs.