خلاصہ


I am currently exploring an opportunity in a reputable organization, where I could utilize my passion and energies in right direction to become a valuable team member and a great employee.


تجربہ

کمپنی کا لوگو
BPO Associate
Hazentech
جون ۲۰۲۱ - فروری ۲۰۲۴ | Lahore, Pakistan

Case File Management
Court Filings and Deadlines
Legal Research
Discovery Support
Scheduling and Calendar Management
Communication and Correspondence
Deposition and Trial Preparation
Billing and Timekeeping
Technology and Database Management
Administrative Support
Compliance and Confidentiality

کمپنی کا لوگو
Backend Support Executive ( Email & Chat)
Abacus Consulting
دسمبر ۲۰۱۷ - اگست ۲۰۱۹ | Lahore, Pakistan


â–ª Maintaining a positive and professional attitude toward customers by responding
promptly to customer's inquiries and complaints.
â–ª Communicating with customers through various channels (emails, calls, social media).
â–ª Ensure customer satisfaction and provide professional customer support.

کمپنی کا لوگو
Customer Support Executive
Pakistan Telecommunication Company Limited (PTCL)
فروری ۲۰۱۷ - دسمبر ۲۰۱۷ | Lahore, Pakistan


â–ª Maintaining a positive and professional attitude toward customers by responding
promptly to customer's inquiries and complaints.
â–ª Communicating with customers through various channels (emails, calls, social media).
â–ª Ensure customer satisfaction and provide professional customer support.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان سائنس, BSc‎
Computer, Physics, Mathematics
فی صد 50%
2013
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, I.C.S‎
Computer Science, Mathematics, Physics
فی صد 64%
2009
BISE
میٹرک / او لیول, سائنس, ‎
Biology, Physics, Chemistry
فی صد 68%
2007

پیشہ ورانہ مہارتیں

ماہر Administrstion
متوسط Analytical Tools
ماہر Appointment Setting
ماہر Attention to Detail
متوسط Business Development
متوسط Cover Letter Writing
ماہر Customer Relationship Management
ماہر Customer Service
ماہر Data Analysis
ماہر Data Entry Speed
متوسط Email Marketing
ماہر English Communication Skills
متوسط Excel
ماہر Fluent In English
ماہر Inventory Management
ماہر Organisational skills
ماہر Proactive Communication
ماہر Problem Solving
متوسط Recruitment
ماہر Relationship Building
متوسط Sales
متوسط Sales Development
متوسط Statistical Tools
متوسط Talent Acquisition
ماہر Ability To Follow Instructions
متوسط Ability to Maintain Professionalism
متوسط Academic Program Management
متوسط Account Management
متوسط Accounting
ابتدائی Accounting Applications Command
ابتدائی Accounting for Small Businesses
متوسط Accounts
متوسط Accounts Administration
ماہر Accounts / Manager
متوسط Accounts Administration
متوسط Accounts Adminstration
متوسط Accounts Handlers
متوسط Accounts Payments Handling
متوسط Accounts Reconciliation
متوسط Accounts Software Command
ماہر Active Learning
ماہر Active Listening
ماہر Adaptability
ماہر Adaptability and Flexibility
متوسط Adaptive Leadership
ماہر Admin Assistance
متوسط Admin Management
ماہر Admin Server
ماہر Administration Skills
متوسط Administrative Management 

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی

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