Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
Team Player, Experienced, Fast learner and Ever ready for new challenges. With high and intermediate proficiency in multiple Construction and Architectural programs, currently having graduated with honors in my bachelors in Building and Construction and as well as having 2+ years of professional experience working in middle management, I have developed a niche position of control, in which I am able to lead and complete multiple projects to optimum satisfaction.
تجربہ
QA/QC/Supervisor
- Responding promptly to customer inquiries and following up on customer interactions
- Taking ownership of customer complaints and queries and proactively following through to timely resolution
- Staying updated on product and industry developments to serve as a product and subject matter expert
- Projects – UberEats (Europe-Middle east-Africa Region) & FoodPanda (Asian Pacific Region)
Customer Service Representative
Supervisor & QA/QC
- Ensuring customer satisfaction with the Company's products and services.
- Building strong relationships with customers and maintaining the same.
- Responding promptly to customer inquiries and following up on customer interactions.
- Taking ownership of customer complaints and queries and proactively following through to timely resolution.
- Providing training to customers as and when required.
- Coordinating resolutions to customer queries within the organization by directing requests and unresolved issues to the designated resource and ensuring timely replies.
- Managing customer accounts and analyzing customer activity reports to ensure proper system usage.
- Structuring reports as and when required.
- Maintaining detailed logs of all interactions with customers for future reference and analysis.
- Staying updated on product and construction industry developments to serve as a product and subject matter expert.