DESCRIPTION OF DUTIES:
1. Oversee the organization and/or scheduling of refugee appointments, including, as assigned, the creation of ad hoc reports, the creation and updating of schedules, the issuance of notifications and the confirmation of appointments, interpretation services and/or the completion of logistical duties related to circuit rides. Liaise with all units being serviced by scheduling team members to ensure open communication and satisfaction with scheduling activities.
2. Ensure START is updated in a timely and effective manner with such content as refugee application data, biographical another sensitive information such as interview dates, USCIS interview and fingerprint results, medical data and resettlement location preferences, and supervise processes being carried out within and between units, such as program access verification, security checks and assurances.
3. Utilizing reports, oversee regular QC of case files and data in START to ensure the accuracy of all case information, thesis compliance with all USRAP and RSC SOPs and that processing pipelines are as short and efficient as possible, with expedited cases progressing as needed. Proactively address backlogs or pipeline issues in coordination with RSC management.
4. Liaise with other teams and units in Processing site Pakistan and with external partners such as USCIS, the Refugee Processing Center (RPC), panel physicians, the US Embassy and the United Nations High Commissioner for Refugees (UNHCR). Prepare unit statistics and report regularly to the National / Project Officer or RSC management on relevant activities, problems and solutions related to the workflow and processing pipeline.
5. Train other Case Management team members to efficiently and effectively manage refugee case files, conduct refugee interviews, organize and schedule refugee appointments.
6. Maintain and promote the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.

SUMMARY OF ACHIEVEMENTS:
1. Supervise up to two teams of Processing site Pakistan staff members undertaking case management activities in an assigned area or areas including prescreening, medicals and pre-departure services.
2. Overseeing staff development processes such as hiring of G-4 Staff, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of case management activities.
3. Oversee the efficient and effective management of refugee case files and medical records, including, if assigned, the creation of new case files, the distribution, return and re-filing of case files, the file tracking system.
4. Liaise with other units to ensure open communication and satisfaction with file integrity services. Oversee refugee interviews, if assigned, ensuring appropriate interview techniques are utilized, refugee applicants are treated with dignity and respect, Form Fill and casework procedures.
5. Maintain attendance records of 35 staff members including work schedules for each individuals. Maintain refugee interviews across the team for efficient processing.

DESCRIPTION OF DUTIES:
1. Undertake case management activities in an assigned area or areas, such as file integrity, program access, pre-screening, field team, adjudications support, scheduling or pre-departure services, for any country location-worldwide- as may be assigned
2. Assist in the efficient and effective management of refugee case files and medical records, including, if assigned, undertaking such duties as creating new case files, distributing case files, filing returned files, keeping accurate and comprehensive track of files through the file tracking system, scanning files and transforming case files into travel packets, for any country location- globally- as may be assigned.
3. Undertake refugee Form Fill interviews for the purposes of recording biographical information, including, if assigned, accurately completing necessary forms, correctly entering data into the Worldwide Refugee Admissions Program System (START) and other databases, scanning, photocopying, attaching and filing documents, translating basic documents, and photographing applicants in accordance with established Standard Operating Procedures (SOPs).
4. Assist with the organization and/or scheduling of refugee appointments for any processing site, globally, as may be assigned, including, if assigned, running ad hoc reports, entering data into schedules in START or another database, updating schedules, issuing notifications, visiting applicants in camps and other locations to relay appointment information, and/or assisting with circuit ride logistics.
5. Update START with biographical and other sensitive information such as interview dates, US Citizenship and Immigration Services (USCIS) interview and fingerprint results, medical data and resettlement location preferences, and, if assigned, activate processes such as program access verification, security checks or assurances as required.
6. Undertake quality assurance checks of refugee files and case data in START as directed by Case Management team members or supervisors for any location as may be assigned.
7. Provide regular reports on work being accomplished to the Project Focal Point, Case Management, and/or supervisors and team members.
8. Demonstrate a solid understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with refugee applicants and colleagues.
ACHIEVEMENTS: Since I was a part of PSI unit, I was assigned three-four cases on daily basis, In a duration of seven months I have successfully managed to be conduct around 380 Cases. Not only I have worked in the PSI Unit, I have gained my expertise in Scheduling Cases as well. I also worked as an Interpreter for temporarily which provide me a clear understanding of the Refugee context and cultural understanding.

DESCRIPTION OF DUTIES:
1. Facilitating all stages of community-based action plans by empowering and mentoring community groups through participatory approaches, gender Mainstreaming and Balanced participation in decision-making.
2. Support the notion of creating a safe environment that is conducive to meaningful dialogue and ensure the integrity of Community-Based Protection mechanisms is upheld with specific focus on Migrant & refugee women & girls.
3. Daily implementation of field level activities in refugee resettlement areas in accordance with operational priorities.
4. Attend and participate in trainings identified and organized by Project Manager including PSEAH and GBV.
5. Follow any new procedures and guidelines designed in circulars from Project Manager
6 .Identifying individuals categorized as Persons with Specific Needs (PSNs) including women at risk, female headed household, LGBTIQ, Persons with Disabilities (PWDs), SGBV, who require urgent support and are at risk of harmed.
7. Assists with, participate in, and report on meetings, as appropriate; Accompanies the TA on field visits, as requested and may act as an interpreter if necessary.
08. Ensure engagement of Gender equality keeping in loop the Gender Thematic Groups through attendances of meetings, equal opportunities to participate in trainings and extra activities.
09. Liaises with local authorities and institutions, in coordination with Head Office for Effective Implementation.
10. Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their right sand entitlements
11. Support in the identification and monitoring of adequate transfer mechanisms and financial service providers to facilitate efficient and effective implementation of CBI.
ACHIEVMENTS:
1. Successful Field Visits to refugee concentrated areas including Attock, Rawalpindi, Jehlum, Chakwal, Mianwali RV (kotChanadana)
3. Experience in conducting medical camps, Sports Activity with refugee Girls, women employment through skill development.
5. Experienced with wide range of diversified communities including Hazazra, Pushtun, Tribal belt, Somalian and Iranian.
6. Conducted 20 capacity building trainings for Outreach Volunteer (OV).
7. Participated in four days Participatory Assessment Exercise conducted by UNHCR at kot chandana (Mian Wali).
8. Attended capacity building trainings on Child Protection, Case Management, Age, gender and diversity, PSEAH, Data Protection and integrity training.
9. Create online Google sheets and collect Data to update and maintain Helpline and Complaint/suggestion received by Community.
10. Successfully managed CBI for 800 refugees in month of July 2023.
11. Distributed and managed CBI database for 1268 Refugees. The distribution was managed via BIMS Software.

DESCRIPTION OF DUTIES:
1. Support the compilation of relevant data and research, including but not limited to market assessments, value chain analysis, and other comparative analysis, to ensure needs and feasibility of all livelihood programming under the selected areas.
2. Support the Programme in the design and implementation of the Livelihoods, gender and Social Work strategy, as required.
3. Pro-actively follows local or regional events that may impact on the humanitarian situation in the country/region;
4. Support the preparation of TORs and training manuals and materials for activities, as required.
5. Update team on current situation of Projects initiated by Government including political, economic and social background of the area relevant to the project.
6. Draft reports on the humanitarian situation, including any political, economic and security events relevant to the analysis of the humanitarian situation in the country/region.
7. Prepares missions: agenda setting, contacts with partners, programming visits, meetings, etc.
8. Ensure that program development and implementation integrate community-based approaches with gender sensitivity in all activities.
9. Ensure that lessons learned, and good practices are incorporated into new programming and documented. Maintains contracts/grants database Prepares missions: agenda setting, contacts with partners, programming visits, meetings, etc.
10. Support the M&E unit in implementing monitoring mechanisms for livelihood activities
SUMMARY OF ACHIEVEMENTS:
1. Develop matrix for livelihood component of the CRA-N Programme.
2. Assisted in drafting Gender Strategy
3. Familiarizing with the grants procedures and budget proposals for grants.
4. Acquainted with the concept of theory of Change.
5. Liaison with government authorities in KP, National NGOs and Civil societies organizations

Work with the Organization's emergency team and counterpart staff in implementation of emergency project activities. This includes supporting program in community mobilization, beneficiary identification and registration, distribution and reporting, training and meeting arrangements and follow up with the participants.
Other Responsibilities:
1. Establish community support group of elders.
2. Collect SAAAD (Sex, age ,disability disintegrated data) of activities.
3. Will be involved in community organization and community surveys like Hazard, Vulnerability and Capacity Assessment-HVCA and Knowledge Attitude and Practice-KAP surveys.
4. Identify people with physical, visual, auditory, mental or any other disability and assist in their registration for distribution of disability specific aids.
5. Organize and Supervise medical camps and eye care camps under the umbrella of project objectives.
6. Compile and submit daily and weekly reports of activities performed
7. Collect information about other organization working in the area, 'their contact details for meeting, sensitization and scope of activities.
Achievements:
1. Successfully Assisted in Providing Conditional Cash Grant to 1030 beneficiary in 33 Batches.
2. Effectively Conducted 35 Medical Camps achieving a target of 16500 Patients.
3. Identifying and assisted in providing Assistive Devices to 1500 PWD’s

1. Coordinate and manage FATA targeted operational and relief activities of IDPs and returnees and to supervise, facilitate, and support the field team and act as main liaison between different offices in the field and national/international organizations including UN Agencies.
2. Handling and Comprehending Protection Issues related to women, old age and disable. Along with attending Protection Cluster Meetings
3. Coordination with local and civil societies organizations for the implementation of training programmes.
4. To prepare briefs, presentations, notes, SOPs, drafts and other documents relating to humanitarian affairs and disaster management for FDMA.
5. Ensure appropriate coordination with all humanitarian partners (including national and international NGOs, UN Agencies, and international organizations) as well as with agency government line departments.
6. Comprehension of information related to different assigned tasks.
7. Successfully arranged proper mechanism and SOP's for dealing IDP's Compensation Cases.
8. Preparation and planning for Monsoon Contingency Planning.
9. Detailed study and monitoring of Cash Assessment Programmme Report.
10. Identified and documented emerging issues and possible solutions as well as good practices performed & any other tasks assigned by director.