概要

Furqan Baig
House 100, Street 4, Shah Faisal colony, Near Airport, Rawalpindi Pakistan Cell 92-333-5599629, 92-335-0590688
furqanyaqoobbaiggmail.com, furqanyaqoobbaigoutlook.com




A high-energy, goal driven individual that has been a part of a dynamic services organizations capable of consistently delivering high-quality services, technical solutions and creating customer loyalty and excitement.
Ensured quality execution throughout the service touch points including implementation services, training, education and ongoing account management. Worked with cross functional teams to solve escalated client problems and took responsibility for ongoing operational support.
My career goal is to obtain a respectable position in a challenging environment that will enable me to use my strong organizational skills, educational background and professional experience and utilize team-work effort to provide best service



Computer Networks
Mobile Communication
Digital Communication
Electronics




Bachelor of Science (BS), Electronics and Telecommunication Engineering
Muhammad Ali Jinnah University (MAJU) 2006-2012
F.Sc. (Computer Science)
Federal Government College F-10/4 Islamabad 2004-2006
Matriculation
Islamabad Model SchoolI-9/4 Islamabad 2004-2006




Cisco Certified Network Associate (CCNA RS)
Technologies Net Alliance (TNA) 2014-Present


Cisco Certified Network Associate Security (CCNA Security)
Technologies Net Alliance (TNA) 2014-Present


Microsoft Certified Solution Associates (Windows Server 2012) 2014-Present License Number F230-2229


Microsoft Certified Solution Associates(MCP Office 365 ) 2014-Present License Number F119-8453



Microsoft Certified Solution Associates(MCSA Office 365) 2014-Present License Number F119-8453


MS ( Implementing Microsoft Azure Infrastructure Solution 2014-Present
License Number F152-9690



Brocade Certified vRouter Engineer 2015-2020
License Number JXH0LKV11F44K149


Solarwnds Certified Professional 2015-2020
License Number 7770358321





Cloud Engineer (Dincloud) May,2015 Present

24 X 7 Production Support and Monitoring to Ensure a Proactive Problem Recognition and Resolution of System and Network Issues
Managing, Maintaining and provisioning of Windows Server 2008, 2008R2, 2012, 2012R2 Active Directory, Domain Controllers, RODC, RWDC and DNS.
Administrate and management of File Server, Assigning quotas (Soft/Hard) depending upon customer requirement.
Responsible for design, implement and maintain DHCP servers.
Applying Group policy from domain to manage and control the computers and users
Configuration authority and permission and rights access using GPOs.
Provisioning Machines on Different platform such VMware and KVM depending upon File types VMDK, OVA, OVF and Raw.
Creating Templates, VM/NIC Optimization, and NIC Offload and removing bad patches and installing critical windows security updates.
Configuration Management of Virtualization Infrastructure using VMware Dincenter (KVM Console).
Demonstration of Hosted Virtual Desktops to the potential customers.
Providing support for HVDs HVSs.
Familiar with Dell vWorkspace (Desktop Virtualization Software).
Use ZenDesk Ticketing System for trace and keep quality of service
Fully responsible of Providing all king of support up to level 2
Migration projects.
Monitoring Configuration and Management of Zabbix based on SNMP and Solar Winds.
Monitoring and troubleshooting of my company's Network
Creation, Deployment Management of Hosted Virtual Desktop's for Dincloud Inc.
Responsible for the creation of Service Desk documentation.
Escalate Problems and requests according to established procedures
Research End-User problems to determine root cause.
Provide administrative tasks, such as password resets, permission management, account creations, remote software installations, etc.
Maintain accountability and ownership of issue/ request tickets.
Participate in training required to develop and maintain skills necessary to support end- users.

IT Officer (CPSP PIMS) May,2014 May2015

Configuration, Commissioning and trouble-shooting of Cisco Router and Switches.
Implementing routing Protocol such as Static and in dynamic RIP, RIP2, EIGRP, OSPF and BGP depending upon the network topologies.

Configuration and administration of VLANs, VTP, DTP, STP. RSTP, Ether Channel, Port Security.
Configuration and Implementation of Windows 2012 Server, AD DS, Domain Configuration, Group Policy, Print Server, DHCP, DNS.
Configuration, Commissioning Of D-link, Tp-Link Router, Repeaters and Access Point.
Working On Virtual Private Network (VPN).
Conducting Computer and Internet Workshops DME.
Conducting IT Workshop Exemption Test and preparing its result.
Checking and handling of Clinical Exams result.
Maintaining IT Inventor.
Handling Video Conferencing by Using Polycon and Implementing Sip Topology.
Hardware/Software installation and maintenance
Local Area Network Maintenance
Help Desk about E-log book for trainees and Supervisors
Providing I.T help to the M.H CPSP Center
Remotely accessing the different Clients System and their troubleshooting.
Invitation File for accessing the system remotely
Configuration of VOIP

System Support Engineer Jan,2014-May,2014
Involved in the Commissioning, Configuration and troubleshooting of different router that are available on LAN
Remotely accessing the different Clients System and their troubleshooting.
Net meeting for client troubleshooting.
Invitation File for accessing the system remotely.
Configuration of IP telephone available on LAN Network.
Applying operating system updates, patches, and configuration changes.
Troubleshooting the equipments and diagnosis the problem.
Maintaining the user Links and their software on LAN and WAN.
Installing and configuration of VOIP.
Configuration of Microsoft Outlook Email configuration.

Microwave Engineer Sep,2013-Jan,2014
Working in BSS along with reporting about the complete sites.
Involved in the configuration of different RTN such RTN 950,910,980.
RF, RN, ATP and LINKED BUDGE data collection and their reporting.
Attended microwave workshops related to Sops and Network security before during and after installation of complete BTS.
Involved in the E1 patching.
Also worked on NEC equipment along with RTN.




PTV Sports internee June, 2012-Aug,2012
Worked on Audio video console along with Adobe premiere version for making highlights of different programs.
Involves in the configuration of different router that were available on LAN. Adobe Premier Version cs6 for making highlight and graphics.
Also did the configuration of IRDS that are configured through MCC.
Also worked on the FS (frequency synchronize) that involved in the modulation of clean signal that comes from satellite through MCC.

Worked on NAPES, title box 3d and adobe premiere version for making logos and highlights of different programs.



Final year project (Ac Drive) AC Drive (Variable frequency Drive) to reduce the starting current of any appliances such as motor and fan etc.
Tools Micro Controller, KEIL, PROTEOUS


CCtv Camera Project using Lcd Panel
Auto light control
Designed implemented hardware of 4-Bit ALU using ICs. (SAP 1)
DTMF
Designed Implement Digital and stop clock.
Designed Implement temperature control fan




Languages English, Urdu, Punjabi
Computer Skills Routing, Switching, Firewall, Networking, Servers, Windows 2012 Server, DHCP, DNS, VOIP, Sharing ,Wire-shark, SolarWnds, Advance IP Scanner, C, Assembly Programming (INTEL 8051 Microcontroller)
Assembly Programming (INTEL 8086 Microprocessors)
Tools Packet Tracer, Mat lab, Pspice, Circuit maker, Kiel, Masm, Pinnacle, Microsoft Office.
Languages Decode-NRZ, Manchester coding, Duo binary signaling




Hobbies Reading Newspaper, Social Networking, Blogging, Badminton, Computer Games, etc.
Sports Chess, Cricket, Badminton, etc.