• Involved in General Banking Methodologies (Including account opening, solving discrepancies, Checkbook & ATM issuance).
• Worked as source of acquiring new customers for the bank & mobilized the deposit.
• Demonstrated excellent skills to convince the customers & maintained strong customer relationship after sale service.
• Resolved customers’ complaints in time.
• Completed all required documentations within the approved Turnaround time.

• Assisted with check in and check out.
• Managed and resolved issues/complaints of guests.
• Maintenance of staff to ensure that great quality service is provided to guests
• Maintained guest records, Answered phone calls, reservations.
• Operated Computer programs (Ms Office and Bistone Hotel management system)
• Worked as a Cashier, Received Payment, Prepare bills & Voucher clearness

• Worked on MS Word, Excel & PowerPoint
• Created tables, charts, link between spreadsheet & Adjusted setting for Format, Page Layout, Line spacing and other style requirements
• Ensured entered data accuracy by comparing with basis documents and identified errors.
• Assisted with purchasing and record keeping of inventory
• Was responsible for operating and installation of Windows and all computer applications
• Utilized scanner, copier, telephone and printer to perform tasks.
• Also assisted with manually record the data in register and maintain all files

- Maintained employee personal files
- Worked on leave management
- Reviewed job descriptions
- Actively participated in annual appraisals
- Addressing employee related issues
- Was responsible for event planning, travel & hotel arrangements for managers
- Record of inventory