As head of information system I have been tasked to design, develop and implement ERP system from scratch. During a short period of seven months, ERP system iwass up and running with four basic modules including supply chain, sales, finance and HR. Production module is in development phase. The ERP system developed and implemented with the help of third party, is state of the art integrated solution and features industry standard processes with digital workflows and user management. Email alerts at each document is the highlight of the system. In my currentrole I am:
Managing a team of eight developers, working on expanding the scope of ERP
Working on enhancing the network infrastructure to include remote locations for IT services
Development and implementation of IT policies in line with best practices in the industry

Based in head office Karachi, I was:
Directly managing IT function of the organization
Maintaining management dashboard for daily and analytical management reporting
Working on organization’s digital transformation vision by implementing state of the art ERP solution and other business support applications
Coordinating with Sales, Finance and Supply Chain Heads for enhanced customer experience
Involved in business planning to meet short-term and long-term business objectives
Coordinating between head office and factory for daily reporting and communication

Assisted in development of annual operational plan for more than six years along with implementation strategies by working closely with all stakeholders.
Worked as supply chain planner to implement Customer Demand Forecast (Best Practicing Tool of PepsiCo for Supply Chain Management) to bridge the gap among core departments to achieve business excellence and provide premium customer support
Designed and implemented Market Discounting System to support and rationalize market investments.
Worked on market implementation of CRM system to better manage the retail level sales data and improved the system by adding new features including Key Account Management by redesigning the system to have improved controls on market investments and discounts. Also improved the sales reporting to the root level, which was previously available for distributor level only. This helped the sales team to monitor and improve the performance of each team member on daily basis.
Managed the market research department to monitor the performance of sales team members to ensure efficiency in sales operations and meeting of individual & group targets involving CRM support to the root level.
Encouraged teamwork, assessed training needs and provided training to cross functional teams.
As program manager for SAP implementation, rendered complete support to SAP implementation team.
Developed and implemented complete scope for SAP implementation.
Achievements:
Won "CDF Regional Award", for the company for implementation of “Customer Demand Forecasting” process, which is one of the best practicing tool of PepsiCo. (Capability development, SCM)
Introduced the KPIs for the sales team performance monitoring, which resulted in winning the market share by the competition.
Provided premium service to sales team, enabling them to increase sales volume by 3 times in 6 years (14MM to 42MM).
Developed market research team for market study and find market gaps.
Successfully conducted motivational training programs for sales team during the six years tenure, enabling them to capitalize on market opportunities.