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تجربہ
Manager Sale
Enter Description
Manager Project sales
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Marketing Manager
Supervise marketing team leaders and employees
Daily report maintaining and sending
Create Motivation in agents
Consign issuing to agents on daily basis
Consign check from agent on daily base
Taking cash from agents
Maintain company flat expenses
Cash submission in office account as per order
Sales Team Leader
Supervise marketing team leaders and employees
Daily report maintaining and sending
Create Motivation in agents
Consign issuing to agents on daily basis
Consign check from agent on daily base
Taking cash from agents
Maintain company flat expenses
Cash submission in office account as per order
Regional Coordinator in Follow-up Department
Regional Management handling
Coordinating among different branches in the region
Reporting to higher management regarding all issues
Making sure and verifying the connection of requested landlines
Making reports in MS-Excel and MS-Word for all issues related
Making all reports correct and send to higher management
Customer Service & Telesales Representative
In time solution of customers quires and to make sure the completion of every action on Contact Center in time while forwarding their and complaints queries.
Calls handling and report making.
Providing First Call Resolution
Maintain KPIs I.e. AHT, Sales, Quality, and Staff time.
Providing assistance to new hires to get the better results while they are a part of PTCL Contact Center. Heading customer care centers, guaranteeing customer delight.
Work in the Pilot team of NPS.
