خلاصہ

Obedient by nature, honest and punctual, I work well in a team but also on my own as I like to set myself goals to achieve, I have good listening and communication skills. Having more than 6 years of experience in Operations, Logistics, Supply chain and Customer satisfaction.

تجربہ

کمپنی کا لوگو
Operations Executive
Emirates Post Group Dubai (Federal Government)
ستمبر ۲۰۱۴ - موجودہ | Dubai, United Arab Emirates

 Implement plans and programs and follow up their implementation to ensure the highest level of efficiency and productivity.
 Handling of shipments according to the standards and procedures followed
 Addressing departments in the event of any problems with regard to the missions in terms of shortage, increase, delay and violations related to this matter.
 Preparation of monthly statistics on a daily basis by transmission the service.
 Tracking outgoing and incoming shipments based on customer inquiries in coordination with the Information Department.
 Return mail processing (RTS) as per procedures
 Perform any other responsibilities related to this function.
 Ensure that the Direct Administrator's standard goals are delivered on time.

کمپنی کا لوگو
Fleet Operations Assistant
Trans Orient Passenger Transport & Bus Rental L.L.C
فروری ۲۰۱۴ - اگست ۲۰۱۴ | Dubai, United Arab Emirates

 Was responsible to make decisions about what kind of vehicles need to purchase and how many.
 Was responsible to resell the vehicles which were no more useful for the company to get back as much as the company’s investment as possible.
 Was responsible for record keeping, inspection, licensing, renewals and maintenance of all vehicles.
 Was responsible to arrange new and manage old drivers when and where needed.
 Was responsible to manage and update RTA database for rental purpose.
 Was responsible to arrange training and safety programs for new and old drivers when needed.

کمپنی کا لوگو
Communication and Group Coordinator
Karwan-e-Harmain (IATA)
اگست ۲۰۱۱ - فروری ۲۰۱۴ | Lahore, Pakistan

 Was responsible for all reservation and ticketing procedures and Refunds.
 Main point of contact for clients and tourists.
 Responsible for daily and monthly sales reports. Was also responsible to ensure the quality of services.

کمپنی کا لوگو
Documents Controller
ACTED Pakistan
مئی ۲۰۰۹ - جولائی ۲۰۱۱ | Kandhkot, Pakistan

 Logging, organizing, filing and distribution of documents
 Filling all required documents for the construction site, Inspection Requests and all relevant documents.
 Organizing and updating all site files.
 Providing the required documents to head office
 Controlling the flow of documents as proper communication procedure.
 Assisting the team members in all aspects of project.
 Preparing all the relevant Correspondence (letters & transmittal) for the Project to the Consultant, Subcontractors & Suppliers.
 Scanning Documents and archiving by creating Folder Structure.
 Conduct regular inventory of office supplies and office equipment

کمپنی کا لوگو
Intern - Customer Services Representative
Mobilink Franchise
جنوری ۲۰۰۸ - اپریل ۲۰۰۹ | Depal Pur, Pakistan

 Attracts potential customers by answering product and service questions; suggesting information about other products and services
 Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
 Making IMSI replacements and Postpaid Sales, managing daily and monthly sale reports, achieving company targets.

تعلیم

Alison Online Studies
سرٹیفیکیشن, Operations Management‎
Operations Management
مکمل
2016
Universal Postal Union
ڈپلوما, Dangerous Goods and Lithium Batteries‎
Dangerous Mail Handling
مکمل
2016
Universal Postal Union
سرٹیفیکیشن, Express Mail Service‎
Express Mail Service
مکمل
2016
Shah Abdul Latif University
بیچلرز, بیچلرز ان سائنس, ‎
فی صد 70%
2011

پیشہ ورانہ مہارتیں

ابتدائی Database Management 
ابتدائی eCcommerce Knowledge

زبانیں

ماہر اردو
متوسط عربی
ماہر انگریزی

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