خلاصہ

Throughout my career as a Sales & Support Specialist, I have consistently demonstrated a strong ability to build lasting relationships with customers and drive sales growth. With excellent communication skills, I have consistently exceeded sales targets and delivered exceptional customer support. My expertise in consultative selling, product knowledge, and problem-solving has enabled me to win new business and retain existing clients. Additionally, I have a proven track record of providing high-quality customer support through effective communication, prompt issue resolution, and follow-up. As a result, I have gained a reputation for being a reliable and trusted advisor to customers.


پراجیکٹس

American Accent Reduction & Fluency Program

تجربہ

کمپنی کا لوگو
Business Unit Manager
Hailogics Inc.
فروری ۲۰۲۰ - موجودہ | Karachi, Pakistan

 .
Skills Required:
Website platforms, sales, customer support, project management, fluent English, technical knowledge

Led generation on Upwork and secured clients as Business analyst and Sales to evaluate their needs.
Providing timeline and framework to clients to secure the deal.
Managing the project after the deal is done, ensuring perfect communication via phone, email, and messages.
Building trust with clients through effective communication and project management skills. 

کمپنی کا لوگو
Senior Sales Manager
Salsabil Technologies (Pvt) Ltd
فروری ۲۰۲۱ - فروری ۲۰۲۲ | Karachi, Pakistan

.
Skills Required:
Website Upsells, sales, customer support, project management, fluent English, technical knowledge

Streamlined account transitions for improved customer satisfaction
Collaborated with sales and marketing teams to understand customer needs
Taught new upsell techniques to the customer support team 

کمپنی کا لوگو
Assistant Manager, Business Development
Olive Digitals Pvt. Ltd.
جون ۲۰۲۰ - جنوری ۲۰۲۱ | Karachi, Pakistan

.
Skills Required:
Website Upsells, sales, customer support, project management, fluent English, technical knowledge, Client coordination, project delivery

Creating Upsell Opportunities
Delivering the best possible customer support
Meeting the monthly target of USD 13K 

کمپنی کا لوگو
Sales Executive - Team Lead
Koderlabs
مارچ ۲۰۱۹ - مئی ۲۰۲۰ | Karachi, Pakistan

Skills Required:
Team building, sales, customer support, project management, fluent English, technical knowledge

Conducted regular meetings with existing clients to build positive and productive relationships.
Evaluated current service needs and product satisfaction levels with established customers.
Collaborated with sales and marketing departments to support business objectives and client acquisition
Closed new business and streamlined transition accounts to customer relations department. 

کمپنی کا لوگو
Business Development Executive - SEO
Right Solutions
مئی ۲۰۱۷ - جولائی ۲۰۱۷ | Karachi, Pakistan

Business Development:
Web Development - Search Engine Optimization

کمپنی کا لوگو
Business Development Executive
RIGHT SOLUTIONS PVT. LTD.
مئی ۲۰۱۷ - جولائی ۲۰۱۷ | Karachi, Pakistan


Provide Online Marketing Solutions to leads through outbound medium.
Search Engine Optimization Solution,
Web & Graphics Solutions
E-Commerce Solution. 

کمپنی کا لوگو
Team Lead
Inclip Solution Pvt. Ltd.
مارچ ۲۰۱۷ - مئی ۲۰۱۷ | Karachi, Pakistan


B2B marketing
Business Development
Proposal Making

کمپنی کا لوگو
Sales Executive
Dgs
دسمبر ۲۰۱٦ - جنوری ۲۰۱۷ | Karachi, Pakistan

Inbound Sales

کمپنی کا لوگو
American Accent Trainer
Lingo School Of Languages
فروری ۲۰۰۹ - دسمبر ۲۰۱٦ | Karachi, Pakistan

1. American Accent Trainning
2. Relationship Manager
3. Counselling

کمپنی کا لوگو
Senior Officer
Tradekey Pvt. Ltd.
دسمبر ۲۰۱۳ - نومبر ۲۰۱٦ | Karachi, Pakistan

1. Online Marketing Advertising
2. Business Development Solution
3. Industrial Growth Solution
4. Business Development in assigned territories.
5. Costumer Handling
6. Costumer support
7. Costumer Service
8. B2b sales
9. Meeting Assigned Targets.

کمپنی کا لوگو
Sales Executive
Classic Logistics & Transport
اپریل ۲۰۱۲ - دسمبر ۲۰۱۲ | Karachi, Pakistan

1. Freight Forwarding
2. Business Development
3. Marketing

کمپنی کا لوگو
Sales Agent
Call Max Call Centre
اکتوبر ۲۰۱۱ - اپریل ۲۰۱۲ | Karachi, Pakistan

1. Bell Canada Campaign
2. Duct Cleaning Campaign

تعلیم

Hamdard University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA (2019)‎
Marketing, Advertising
CGPA /4
2019

پیشہ ورانہ مہارتیں

ماہر American Incessant
متوسط Business Development Strategies
متوسط Business Strategies
ماہر Client Relations Management
ماہر Equipment Maintenance Coordination
ماہر Executive Level Presentation Skills
ماہر Executive Presentation Skills
ماہر Global Business Development
ماہر Live Chat Handling
ماہر Multitasking Skills
ماہر Night Shift
ماہر Relations Management Skills
ماہر Social Skills
ماہر VAS Support
ماہر المهارات المعدنية

زبانیں

ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں