Electronics and Telecom Engineer with working experience and excellent interpersonal and communication abilities, and possess a wide range of technical skills. Enjoys being part of a team, as well as managing, motivating and training a productive team, and thrives in high pressure and challenging working environments.
Responsible for managing both inbound and outbound calls. Organizing employee schedules and ensuring that the operational objectives of the call center are met. Making sure that calls are answered by staff within agreed time scales and in an appropriate manner. Setting call center and customer service targets. Respond emails to all over the Pakistan. Alerted customers to upcoming sales events and promotions
Inspect the levels of business supplies and raw material to identify shortages.
Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
Use software to monitor demand and document characteristics of inventory.
Analyze data to anticipate future needs.
Collaborate with warehouse employees and other staff to ensure business goals are met Report to upper management on stock levels, issues etc.
Keep updated records and create reports.
Planning and coordination of a program & its activities Schedule meetings / events and maintain agenda.
Organizing workshops and seminars in different universities and institutes for the awareness of current technologies.
Part of management in different Govt. projects such as PSDF , NAVTTC, FATA etc.
Organizing Classes for training in diverse technical fields for students, teachers & working employees of different government and private companies & organizations