Servicing & troubleshooting of installed systems
-Servicing: Planning of preventive maintenance of systems without having a downtime.
-Troubleshooting: diagnostic of systems in case of any fault occurred.
-Detect and provide feed-back on recurrent problems.
Load Analysis and Monitoring
-Real time monitoring of all the Power equipment’s installed on different sites.
-Load analysis from data stored through the SNMP cards from 9 different 80KVA UPS’s for production and complete building load through the Synergy software.
Interactions with higher management
-Give opinion to reduce the power consumption after thoroughly analyzing load through software’s.
-Research on latest power equipment’s, devices & technologies and give suggestions to higher management to minimize the production downtime.
-Completion of different projects assigned by the management.

Net-Line has been in the business for over 10 years and now has placed itself in a unique position by providing total turnkey power solutions. Whether that solution is by supplying UPS, Diesel Generators, Solar Panels, Gas Generators, voltage Stabilizer, Soft Starter or Isolation Transformer or precision Air-condition, you will always find that Net-Line provides superior support before and after the sale. They are master distributers of Socomec in Pakistan.

I was working as a Project Engineer in a Technical Support Department. My basic responsibilities includes, pre-sales support, after sales support, Technical demonstration to the client for tender and pre-sales meetings.

Job Responsibilities:

Servicing & troubleshooting of installed product

-Troubleshooting: diagnostic of installations

-Detect and provide feed-back on recurrent problems

-Provide back end support mostly to the customers and the field personnel whenever required

Commissioning of new products

-Apply site survey for the installation of new equipments

-Apply installation & commissioning procedures on site

-Customize the Equipment according to its environment

-Test according to customer requirement

I am working as a Lead Coordinator (AMC & Warranty Claims) in a Technical Support Department. My basic responsibilities includes, taking care of preventive maintenance of systems that are under our maintenance contract, provide technical satisfaction to the client to remain under contract and offer new clients to get signed with our maintenance contract. Detailed job description is mentioned below:

Job Responsibilities:

Servicing & troubleshooting of installed product

-Servicing: execute preventive maintenance operations (replacement of usable components)

-Troubleshooting: diagnostic of installations

-Detect and provide feed-back on recurrent problems

-Provide back end support mostly to the customers and the field personnel whenever required

Commissioning of new products (Additional responsibilities)

-Apply site survey for the installation of new equipments

-Apply installation & commissioning procedures on site

-Customize the Equipment according to its environment

-Test according to customer requirement

Customer and distributor training

-Run training sessions

-Provide basic information on daily use of the machine to customers.

-Record Keeping of Installation & Maintenance of all the equipments (mentioned above) in South region.
-Material return & issuance from store for activities in South region.
-Site survey before the installation of equipment.
-Site visit for the installation, maintenance and ATP of equipments.
-Communication with customers (Telenor Pakistan, Ufone, Warid, Zong, Mobilink & their contractors) for site details in case of maintenance and installation of equipments and ATP & communicate with field personnel to assign tasks.
-Generator automation and management with the help of Saltec’s modules called AMF (Auto mains fail) & GEM (Generator manager).
-Monitoring & analyzing of site and provide back end support to our field personnel with the help of remote monitoring system.
-Repairing of modules (AMF, SM, APS, GEM), Power supplies, Relay cards, AVR cards and other cards and modules in case of urgent rectification.
-Make performance report of field personnel on quarter yearly basis and submit it to the department head.

- Installation, Integration and Commissioning of NEC Microwave Dish Antennas their Height, Azimuths, Electrical and Mechanical Tilts. - Installation & commissioning of BTS cabinet with the help of DED’s. -Proper Routing, Termination, Tagging and Grounding of Power cables, Fiber optics and IF Cable. -VSWR and Fault Location through LMT.
-Patching of Various Alarms. -Complete Site Installation according to the provided Link Budget and Defined engineering Designs (DED’s).
-Communication with customer for site verification, ATP and documentation after dismantling of previous installed equipment.

-Searching of data related to the products which were aligned to us.
-Read thoroughly about the products on different websites which carry authentic data.
-Fill the template as correctly as possible and submit to the QC department for rechecking.