Enter Description

·         Support the development and implementation of HR initiatives and systems.
·         Provide counselling on policies and procedures.
·         Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.
·         Create and implement effective on boarding plans.
·         Develop training and development programs.
·         Assist in performance management processes.
·         Support the management of disciplinary and grievance issues.

• Map out annual training plans for management, HR and Field Staff. • Design and develop training programs. • Maintain HRIS regarding database for all types of training.• Select appropriate training methods or activities. • Market available training to employees and provide necessary information about sessions. • Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed. • Use known education principles and stay up-to-date on new training methods and techniques Design, prepare and order educational aids and materials. • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs. • Gather feedback from trainers and trainees after each educational session. • Partner with internal stakeholders and liaise with experts regarding instructional design. • Maintain updated curriculum database and training records. • Host train-the-trainer sessions for internal subject matter experts. • Manage and maintain in-house training facilities and equipment. • Designing and developing training programs for corporate, HR training and more. Coordination with Provincial Emergency operational cell (EOC) and agency level

• Support the Program Manager to implement data collection, analysis, and reporting of all evaluation activities related to the sustainability of WASH-UP’s hygiene BCC activities, based on the approved evaluation design proposal.
• Lead sub-team members, including participating UNICEF staff, in carrying out required data collection and analysis tasks for evaluating the sustainability of WASH-UP’s hygiene BCC activities.
• Provide inputs to inform the required evaluation design proposal, including data collection instruments, sampling plans, and other relevant sections.
• Participate in the identification and selection of key informants for individual and group interviews remotely as needed.
• Ensure that evaluation processes and products meet the requirements and quality standards of UNICEF.
• Carry out data analysis during and following the in-country research based on the approved evaluation design and methodology, in close coordination with the Program Manager.
• Participate in internal findings/conclusions/recommendations workshop with the UNICEF team prior to drafting the evaluation report.
• Serve as lead author for drafting and finalizing the BCC-related sections of the draft and final evaluation reports including responding to comments from the Program Manager and UNICEF.
• Participate in presentations to UNICEF regarding findings, conclusions, and recommendations from the evaluation.

• Manage franchise sales targets and ensure target achievement on a monthly basis • Manage SDS and retail sales officer to enhance growth. • Manage database of all kinds of retails & sales on-field bases.• Meet the regional sales targets along with all KPI’s • Coordinate and follow up with franchise teams about essential day to day tasks • Apply retail sales & distribution techniques and knowledge to enhance profitability • Identify new business opportunities to enhance sales • Analyze territories for optimum performance and continuous improvements • Suggest and implement retail development in the assigned area • Conduct daily Sales visits for reports generation and market visits report. 

• Keep abreast with the latest information w.r.t the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently
• Ensure strict compliance with New Sales Activation/ MNP SOP
• Provide feedback to the Team Leader on issues and challenges w.r.t his/her job and suggest solutions
• Actively work towards the achievement of daily quantitative targets
• Adhere to the company’ business code of conduct, corporate policies, guidelines, and statutory requirements
• Regular attend Team Meetings and other learning initiatives.
• Coordinate and follow-up with multiple stake holders for the resolution of customer’s problems
• Prepare product or service reports by collecting and analyzing customer information.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution