Assisting customers through chat, email & demo.Presenting product demos to prospects.Developing customer relationships. Promoting retention and loyalty. ultimately improving customer lifetime.valuing and reducing churn.Ensuring all customers are successfully using the product or service they've purchased from the company.

Performing the role of Credentialing officer & Business Development OfficerDriving business growth within the companyDeveloping a network of contacts to attract & onboard new businessesArranging presentations & Presenting Businesses the company's overviewFollowing up with Businesses & Customers for contracting or queries on required basisOnboarding businesses & checking with stock supplyProcessing Inbound & outbound callsAssisting Customers & Businesses through Chats, Emails & CallsUsing Salesforce, Bonafede ,Parachute, Slack, Ring Central & Click up for calls Chats, & emails to stay in touch with Businesses & CustomersContacting Businesses & customers to give them accurate feedback on the progress of their inquiriesProviding outstanding customer servicesUpdating Businesses & customers information as requiredDealing Businesses & Customers to solving their issues/queries in timeMaking Customer services first priorityAssisting Customers based on Company's Standards.Maintaining Quality & Customer Satisfaction.Identifying Business' needs.Clarifying information, researching every issue & providing solutions & or alternatives.Building Sustainable relationships &  engaging Customers by taking extra mile.

Assisting Customers through Chat, Emails & Calls.
Dealing Customers & solving their issues/queries on time or forwarding their queries to concerned depts.
Using Zendesk Chat, Avoxi & email to stay in touch with Customers.
Customer services first priority
Assisting Customers based on Company's Standards.
Managing Outbound & Inbound calls.
Generating Sales Leads.
Maintaining Quality & Customer Satisfaction.
Identifying Customers' Needs.
Clarifying information, researching every issue & providing solutions & or alternatives.
Building Sustainable relationships & engaging Customers by taking extra mile.

Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.

Focus on high quality customer services.

Maintaining & generating revenue for company.

Achieving high sales targets.

Customer services first priority to be followed as by company's policy.

Sales Orientation & making higher achievements .

Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.
Focus on high quality customer services.
Maintaining & generating revenue for company.
Achieving high sales targets.
Customer services first priority to be followed as by company's policy.
Sales Orientation & making higher achievements .

Keeping Customers record.
Maintaining Sales record.
Having overall summary & recorded data.
Making memos, logos & extra files required.
Evaluating Database.
All Clerical work & Customer services.