Enthusiastic and hard working restaurant manager with the winning attitude and desire to deliver an exceptional dining experience focused on setting high expectation and rising service standards. Savvy marketer with record of improving revenue, reducing turnover, and increasing customer satisfaction.
I was managing the all major responsibilities
, training and supervising staff
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities and sales representatives
making improvements to the running of the business and developing the restaurant.