تجربہ

کمپنی کا لوگو
Customer Support Executive
Maxen Power
جون ۲۰۲۲ - موجودہ | Lahore, Pakistan

My position entails managing customers' accounts, eg., collection, billing technical issues.
Maintaining communication with customers and resolving all issues and queries.

کمپنی کا لوگو
Chat Support Executive/Sales Executive
Base Camp Data Solutions
جولائی ۲۰۲۰ - موجودہ | Lahore, Pakistan

Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.
I have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.

کمپنی کا لوگو
Manager
Bajwa Interiors
جون ۲۰۱۷ - اگست ۲۰۲۰ | Lahore, Pakistan

I was responsible for the supervision of employees, marketing, customer service and paperwork. I also trained new employees 

کمپنی کا لوگو
Self Employed
Garments and Textiles
جنوری ۲۰۰۰ - جون ۲۰۰۵ | Greater London, United Kingdom

تعلیم

Kingston College
انٹرمیڈیٹ / اے لیول, اے لیول, A Level‎
Art & Design, English Literature, Pure Mathematics, Business Studies
1993

پیشہ ورانہ مہارتیں

ماہر Account Reconciliation
متوسط Adaptable to Changes
ماہر Aging Analysis
ماہر Aseptic Technique Knowledge
ماہر British Accent
متوسط Call Center Development
ماہر Call Handling Skills
متوسط Client Dealing
ماہر Client Relationship
متوسط Committed to Customer Satisfaction
متوسط Computer Accessories Knowledge
متوسط Configuration Switches
ماہر Conservation Awareness
ابتدائی Coordination Skillls
ماہر Coordination Skillss
ماہر Customer Acquisition Skills
ماہر Customer Communication Skills
متوسط Customer Focus
ماہر Customer Satisfaction Management
متوسط Customer Success
ماہر Customer Support
ماہر Debt Recovery
ماہر Dynamic Communication Skills
متوسط eCommerce Account Handling
متوسط Education Counseling
ماہر Eglish Communication Skills
ماہر Email List Management
ماہر End to End Sales
متوسط Event Marketing Strategies
متوسط Financial Analysis
ابتدائی Handling Assignments
ماہر International Campaigns Handling
ماہر Interpersonal Leadership
ماہر Legal Documents Management
متوسط Live Chat Handling
ماہر Management Skills 
متوسط Microsoft Applications Command
متوسط Microsoft Excel
ماہر Multitasking Skills
متوسط Operational Tasks Handling
ماہر Outbound Marketing
متوسط Persuasion Customer
ماہر Process Improvement
ماہر Process Operations Handling
ماہر Receptionist Duties
ماہر Record Keeping
ماہر Relations Management Skills
متوسط Representation Skills
ماہر Sales
ماہر Sales Automation

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