خلاصہ

I am Hamid Ali Mallah, a proactive professional with a diverse background encompassing administrative support, creative design, and customer service. Throughout my career, I have honed my skills in MS Office, Adobe Photoshop, and Virtual Assistant services, offering my expertise as a freelancer on platforms like Fiverr and Upwork since 2020. My commitment to delivering top-notch results with precision and meticulous attention to detail has consistently met the expectations of a wide range of clients. In parallel to my freelance endeavors, I have a solid foundation in office administration from my role as a Distribution Officer at the Regional Blood Center Jamshoro, where I refined my abilities in record management, customer service, and operational support while collaborating with the Indus Hospital & Health Network. During this period, I strived to enhance processes and elevate service standards. Furthermore, my tenure as an Office Assistant at Super Star English Grammar School equipped me with valuable experience in schedule management, record-keeping, and administrative support, showcasing my adaptability and reliability across diverse responsibilities. Armed with a Master of Arts degree from the University of Sindh Jamshoro and a robust technical skill set, I offer a comprehensive approach to tasks and a steadfast commitment to excellence. I am enthusiastic about leveraging my capabilities to aid organizations and clients in reaching their objectives, excelling in roles that prioritize attention to detail, critical thinking, and proficient communication.

Warm regards,

تجربہ

کمپنی کا لوگو
Freelancer
Fiverr
جنوری ۲۰۲۰ - موجودہ | Kotri, Pakistan

As a Freelancer on Fiverr, Upwork, Shutterstock, Canva and various online platforms, I specialize in MS Office, Adobe Photoshop, and Virtual Assistant services. I manage documents and data based on clients' specific requirements, utilizing Adobe Photoshop to create modern graphics and designs. Additionally, I provide virtual assistant services, supporting clients with administrative tasks, research, and project coordination.

کمپنی کا لوگو
Distribution Officer
Regional Blood Center Jamshoro
ستمبر ۲۰۱۸ - جنوری ۲۰۲۴ | Jamshoro, Pakistan

As a Distribution Officer at the Regional Blood Center Jamshoro, managed by Indus Hospital & Health Network Karachi, my role focused on record maintenance, administrative assistance, and customer care. I maintained accurate records of blood distribution and stock management, supported administrative operations, and ensured high-quality Patient and Client byaddressing patient queries. I also collaborated with the medicalteam to improve operational efficiency.

کمپنی کا لوگو
Office Assistant
Super Star English Grammar School
جنوری ۲۰۱۷ - اگست ۲۰۱۸ | Kotri, Pakistan

As an Office Assistant at Super Star English Grammar School in Kotri, I was responsible for record maintenance, administrative support, customer care, computer operations, and schedule management. I meticulously managed student and staffrecords, supported office tasks, prepared reports, and coordinated schedules. My role also involved providingexcellent customer service to parents and staff, ensuringsmooth day-to-day operations.

تعلیم

University of Sindh
ماسٹرز, ماسٹرز ان آرٹس, Master of Arts in Islamic Culture‎
Communication System1
CGPA 2.9/4
2018
University of Sindh
بیچلرز, بیچلرز ان آرٹس, Bachelor Of Arts In Islamic Culture‎
Islamic Culture
فی صد 58%
2014

پیشہ ورانہ مہارتیں

متوسط Book Keeping
ماہر Ability to Maintain Professionalism
متوسط Accounts Administration
متوسط Accounts Management
متوسط Administration Knowledge
متوسط Administrative Management 
متوسط Analytical Skills
متوسط Area Knowledge
ابتدائی Artificial Intelligence Knowledge
ابتدائی Attendance Systems Knowledge
ماہر Attention to deal
ماہر Basic Mathematic Skills
متوسط Book Keeping Knowledge
ماہر Call Handling Skills
متوسط Cash Collection
ماہر Client Dealing
ابتدائی Client Dealing 
ماہر Client Relationship
ماہر Communication and Interpersonal Skills
متوسط Communication Skills
ماہر Complaint Management
متوسط Computer Handling
ماہر Computer Proficient
متوسط Configuration Switches
متوسط Construction Administration
ابتدائی Construction Site Management
ابتدائی Content Generation
ماہر Convincing People
ماہر Creativity
متوسط Credit Collection Recovery
ابتدائی CRM
ماہر Customer Relationship
متوسط Customer Relationship Management
متوسط Customer Satisfaction Management
متوسط Customer Service
متوسط Customer Service Skills
ماہر Customer Services
متوسط CV Screening
ماہر Data Administration
متوسط Data Analysis
متوسط Data Analytics
متوسط Data Collection
متوسط Data Management
متوسط Data Research
متوسط Database Administration
متوسط Database Management
ماہر Delivery Operations
ماہر Delivery Riding
متوسط Dental Equipment Knowledge
ماہر Dispatch Skills

زبانیں

متوسط انگریزی
ماہر اردو
ماہر سندھی