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خلاصہ
I have been working almost 6 years as a following mentiond.
As Front Desk Officer i was responsible for managing the front desk or reception area of an organization. Their main role is to provide a welcoming and efficient service to visitors, guests, or customers,
As Customer Service Representative i was responsible for providing assistance and support to customers regarding products, services, or general inquiries. i act as the primary point of contact for customers and aim to ensure their satisfaction and resolve any issues.
As Cashier i was responsible for handling financial transactions and providing efficient service to customers during the checkout process. I work in various retail or hospitality settings.
تجربہ
Cashier/Front Desk Officer
Key Tasks & Responsibilities
Strictly follow client flow, day end and month end process.
Greet customers when entering MEZRAB Clinics & deal with clients pleasantly to ensure satisfaction.
Register client in CIS, prepare small card obtain OPD & Ultrasound charges.
Received additional cash as per service mentioned on invoice, and stamp and sign on invoice after receiving of cash.
Verify currency notes before accepting.
Hand over 2 copies of invoice to client and keep 1 copy for record.
Keep safe custody of cash.
Keep an eye out that no customer bypasses the cashier and goes directly for service provision.
Reconcile cash collection with invoices in system at day end.
After reconciliation, give possession of Cash to Center In charge.
Deposit daily Cash collection into MEZRAB designated bank account on next day.
Share daily deposit summary along with deposit slip with designated finance personnel.
Resolve customer complaints, regarding your domain.
Ensure compliance to company policies and procedures with regards to cash management.
Escalate to supervisor immediately in case of any non-compliance to the Client Flow, Day end and month end processes.
Proactively recommend improvement in company policies and procedures, based on daily observations.
Monthly Stock Count
Monthly physical Stock Count of All Consumption/Issuance in stock of clinic
Month End Report
Monthly prepared and share with finance income and deposit report with Bank deposit slip and cash count report.
Cashier/Front Desk Offcier
My Following Responsibilities were.
Strictly follow client flow, day end and month end process.
Greet customers when entering MSS Clinics & deal client pleasantly to ensure satisfaction.
Register client in CIS, prepare small card obtain OPD & Ultrasound charges.
Received additional cash as per service mentioned on invoice, and stamp and sign on invoice after receiving of cash.
Verify currency notes before accepting.
Hand over 2 copies of invoice to client and keep 1 copy for record.
Keep safe custody of cash.
Keep an eye out that no customer bypasses the cashier and goes directly for service provision.
Reconcile cash collection with invoices in system at day end.
After reconciliation, give possession of Cash to Center In charge.
Deposit daily Cash collection into MSS designated bank account on next day.
Share deposit summary along with deposit slip with designated finance personnel.
Resolve customer complaints, regarding your domain.
Ensure compliance to company policies and procedures with regards to cash management.
Escalate to supervisor immediately in case of any non-compliance to the Client Flow, Day end and month end processes.
improvement in company policies and procedures, based on daily observations.
Monthly Stock Count
Monthly physical Stock Count of All Consumption/Issuance in stock of clinic
Month End Report
Monthly prepared and share with finance income and deposit report with Bank deposit slip and cash count report.
D.E.O & N.M.O
News Separation, Formatting News Files, Uploading News To Company Websites, News Searching from Different Resources, Daily Reporting to Manager About Work Status and other Related Work assign by Managers.
Cashier
Deal with Costumers ,Take Food and Drink Orders and Receive Payments From Customers For Din-in or Take away, Ensures Food Quality and 100% Customer Satisfaction, Manage Cash Counter and Control Till, Also Worked in Different Stations Like Supply and Kitchen, Operate Fast food Cooking Equipment Such As Deep Fryers, Toaster ,Chillers ,Tea and Coffee Heater.
Admin
Using Office Software, Including Emails, Spreadsheets and Databases,
Managing Filing Systems,Maintaining the Condition of the Office and Arranging for Necessary Repairs.
