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خلاصہ
pTo obtain a good position with in a reputed organization, which could provide me with an environment to nurture my professional growth and enable me to augment my skills and utilize my abilities for the benefit of the organization./p
تجربہ
Customer Support
January 2022 till to date july 2022Trax Logistic Company, CSRCustomer Service RepresentativeResponsibilitiesResponding promptly to customer inquiries.Acknowledging and resolving customer complaints.Communicating with customers through various channels.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Generate sales leadsFollow communication procedures, guidelines and policiesManage large amounts of incoming phone callsTracking Shipment
Assistance/Administration Officer
WORKING EXPERIENCE ACE International, Strategic Business Development April 2001 to 31 December 2021
Accounts Assistance Administration
Accounts Ledger
Ensuring payments, amounts and records are correct
Processing expense requests for the accountant to approve
Recording and filing cash transactions
Invoice processing and filing
Data Entry in Computer
Petty Cash
Maintain filing work
Maintained attendance data for each staff member, recording attendance, absences, substitutes, and other required information.
Photocopy and print various documents “Management”
Logistic ExecutivePlan and track the shipment of final products according to customer requirements
Maintains quality throughout the logistic processes
Ensuring the safe and timely pick-up and delivery of shipments.
Monitoring shipments, costs, timelines, and productivity.
Addressing and resolving shipment and inventory issues.
Liaising and negotiating with suppliers and retailers.
Answering customer queries.
Keep logs and records of warehouse stock, executed orders etc.
Coordinate and monitor supply chain operations
Sales Executive / Business Development OfficerDevelopment of new products
Sourcing new buyers and markets
Coordinate between vendors and buyers
Developing new vendors and educating existi
