Oversee the human resource department and its various functions for managing Exergy Systems Pvt. Ltd. - Liaised between senior management and employees to maintain and improve company-employee relations. - Designed and implemented HR plans and policies, including compensation and performance appraisals. - Led, managed, coached, and developed operations management teams. - Complied with agreed operational performance goals in line with the company targets. - Facilitated the development of HR objectives and systems, collaborating with other departments. - Directed the planning and coordination of all HR department activities. - Negotiated contracts and managed issue resolution and conflict mediation processes. - Ensured compliance with company regulations, regulatory concerns, and protocols.

I was chosen by management for supporting the successful opening of the Pharmacies. I utilized exceptional leadership acumen while managing complex, large-scale activities, including Mass Onboarding, On-Job Training, Employee Relations, and Benefits Departments. ☛ I planned and executed transformation program initiatives, governance structure, and processes for 55 branches nationwide. I oversaw process design, implementation, and rollout of the end-to-end recruitment and benefits department. I worked towards enhancing accuracy, resolving performance management concerns, and improving reporting structure by providing clear visibility of ongoing cost and efficiency-related issues and implementing change initiatives. Highlights of accomplishments in these roles include: • I successfully executed the turnaround and transformation processes within time, scope, and budget. • I administered a number of system implementations, including HRIS implementation, HR Service Desk, and call center for home delivery and customer support, which resulted in optimizing efficiency and accelerating productivity. • I shortened recruitment cycle time by 65%, transformed 60% of processes into paperless, and automated all systems and procedures within the HR department. • I prepared and delivered zero-error payroll, reducing the error rate from 200% to 0%. • I drove master data accuracy by 40%, which facilitated the strategic decision-making process.

As a Head of HR, I defined and set annual goals and a performance management system to maximize retention and achieve organizational targets. I efficiently managed regulatory affairs to support the smooth workflow of the operations, while working with all stakeholders, presenting the agenda to policymakers, and protecting business interests. I created and launched regular incentive schemes / variable pay for reducing fixed costs and improving the bottom line of the organization. I introduce and implement standards for Job Evaluation while enabling the grading system. ☛ Highlights of accomplishments include: • Registered a new company in the Middle East guiding the startup and management of a full spectrum of HR operations, systems, and programs. • Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training, and incentive programs. • Manage personnel records; administer benefits enrollment and programs; administer HR budget, and handle HR generalist workplace issues.

Acts as a single point of contact for the employees and managers in the business unit. Proactively supports the delivery of HR Processes on the project side. Manages complex and difficult HR Projects cross-functionally. Actively identifies gaps, and proposes and implements changes necessary to cover risks. Acts as the performance improvement driver and provokes positive changes in people management. Design succession plans for key talents and key job positions.

Since, NETS International is a 400-staff, system integration company with operations across Pakistan, UAE, KSA, Qatar, and the USA, I was hand-picked by management to remodel the entire HR Department. ☛ Highlights of accomplishments include: • I impacted the bottom line of the company by rejuvenating the entire HR department, identifying process inefficiencies, eliminating redundancies, and implementing improvement initiatives. • I played a key role in enabling quick response times and augmenting efficiency levels across field operations by implementing HRIS systems. • I decreased attrition by 10%, cut significant costs, and amplified engagement scores by developing and implementing an effective and customized talent acquisition and onboarding program for various levels of the organizations. • I helped staff members to gain broad exposure to the industry, self-groom their capabilities, and acquire technical knowledge by organizing foreign training program.

Promoted to fulfill a broad range of HR function “Compensations and benefits”, including salary processing, benefits administration and advice employees on career development.

Work with National Engineers as Human Resource Officer in Human Resource Department.