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Assisting customers with processing transactions, such as remittance, deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.Informing customers about the products and services.Tracking, recording, reporting, and storing information related to transactions, supplies, and customers, ensuring all information is accurate and complete.Maintaining and balancing cash drawers and reconciling discrepancies.Packaging cash and rolling coins to be stored in drawers or the vault.Keeping a clean, organized work area and a professional appearance.Handling currency, transactions, and confidential information in a responsible manner.Using software to track information and generate reports.

Ensure that the Branch Monthly, Quarterly and Annual Sales targets are achieved in accordance with the Company Business Plan.Manage the end of day cashier balancing of the branch.Effectively manage the Cash stock to ensure the appropriate money is held for the customer base using the branch.Ensure the maximum amount of Rupees is sent for cash collection on a daily basis.Carry out routine checks on all tills to ensure the system and physical cash amounts tally.Ensure that excellent customer relationships are built and maintained with all appropriate levelsWithin the Branch.Take the lead in resolving customer complaints and issues and showing the other staff howCustomer service should be defined.Ensure all feedback from the customers is fed to the Regional Head .