Manager Quality & Patient Safety

The Manager of Quality & Patient Safety at Rehman plays a crucial role in ensuring the highest standards of healthcare delivery. This position involves overseeing quality improvement initiatives, implementing patient safety protocols, and ensuring adherence to regulatory compliance frameworks. With a strong focus on risk management and root cause analysis, the Manager works to identify areas for improvement within the organization. The ideal candidate holds a master's degree in Quality and Patient Safety along with specialized courses in healthcare management. Additionally, they will manage a dedicated team of four professionals, guiding them in their efforts to promote a culture of safety and quality throughout the organization. Together, they strive to enhance patient outcomes, improve operational efficiencies, and foster a sustainable environment of continuous improvement in healthcare practices.
Responsibilities

Develop and implement quality improvement initiatives that align with the organization's strategic goals and enhance patient safety.
Conduct regular assessments and audits of quality management systems (QMS) to ensure compliance with healthcare regulations and standards.
Lead root cause analyses for incidents and near misses, identifying trends and systemic issues to improve patient safety protocols.
Coordinate the training and development of team members to ensure they are knowledgeable about quality improvement methodologies and patient safety standards.
Monitor compliance with regulatory requirements, and develop strategies to address any deficiencies or areas for improvement.
Facilitate interdisciplinary meetings and discussions to promote collaboration and gather insights on quality and safety issues across departments.
Utilize data analytics and performance metrics to evaluate the effectiveness of quality improvement initiatives and patient safety programs.
Collaborate with executive leadership to set quality and safety objectives, and report on progress towards those objectives regularly.
Engage stakeholders, including patients and family members, in quality improvement efforts to promote transparency and accountability.
Develop and implement effective change management strategies to ensure successful adoption of new quality and patient safety initiatives.