Receptionist

As a Receptionist at Rozee, you are the first point of contact for clients, visitors, and staff, playing a crucial role in creating a welcoming environment. Your professionalism and communication skills contribute to the overall efficiency of the office. You handle administrative tasks and customer inquiries while maintaining an organized front desk area. With 1-2 years of experience in a similar role, you bring essential skills that enhance our customer service experience. In this role, you showcase your ability to multitask and prioritize while utilizing your proficiency in Microsoft Office. You build positive relationships with clients, demonstrating a friendly demeanor and dedication to service excellence.
Responsibilities

Greet and welcome guests and clients as they arrive, ensuring a positive first impression of the company.
Answer and manage incoming calls, directing them to the appropriate department or individual in a courteous manner.
Handle general inquiries and provide accurate information while maintaining a helpful and professional attitude.
Maintain an organized reception area by tidying the workspace, managing office supplies, and keeping materials readily accessible.
Schedule appointments, manage calendars, and assist in coordinating meetings as required.
Perform administrative tasks including data entry, filing, and mail management to support daily office operations.
Monitor office security by maintaining visitor logs and ensuring compliance with safety policies.
Assist in preparing reports and documentation as needed, utilizing Microsoft Office applications proficiently.
Collaborate with other staff members to ensure smooth office operations and effective communication within the team.
Address customer or visitor inquiries promptly and resolve issues independently or escalate them to the appropriate personnel.