HCM Implementation Engineer

SofDigital Systems is seeking a motivated and detail-oriented HCM Implementation Engineer to join our dynamic team. The ideal candidate will have experience in the implementation of HR payroll software solutions, with a strong focus on the SmartHCM platform. This role involves collaborating closely with clients to understand their specific needs, configuring the HCM solutions accordingly, and ensuring a smooth transition from legacy systems to our modern solutions. The HCM Implementation Engineer plays a critical role in ensuring client satisfaction and system functionality during and after the implementation process. As an HCM Implementation Engineer, you will be expected to utilize your technical skills, particularly in SQL, to develop and manage database scripts that support the implementation of the software. Good written and verbal communication skills are essential, as you will be interacting with diverse stakeholders including clients and team members throughout the implementation cycle. You will not be managing a team, but you will be playing an integral role in the implementation process by working collaboratively and providing excellent support to the clients.

Responsibilities

Coordinate and manage the implementation of the SmartHCM platform for clients, ensuring deadlines and milestones are met.
Analyze client requirements and configure the HCM solutions to meet their specific needs.
Prepare and execute data migration plans, utilizing SQL for database setup and scripting as necessary.
Test solutions prior to going live to ensure they perform as expected and make necessary adjustments based on testing outcomes.
Provide training and support to end-users and client stakeholders on the new HCM systems to ensure a smooth transition.
Document implementation processes, including detailed procedures and system configurations, for client reference.
Act as the primary point of contact for clients during the implementation process, addressing any questions or concerns.
Develop and maintain strong relationships with clients to foster ongoing engagement and support post-implementation.
Work collaboratively with internal teams to ensure alignment on implementation goals and best practices.
Stay updated on industry trends and advancements in HCM technology to continually improve implementation strategies.