We are looking for an organized, detail-oriented individual to join our team as an Admin Officer. You will be responsible for ensuring the efficiency of business operations as well as dealing with on-site customers.
The ideal candidate will be well-versed in all matters business. There will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture.
MAJOR RESPONSIBILITIES:
To greet the client and accommodate the request as a Front-Desk person.
To deal with the client’s request and provide detailed information regarding tourism/immigration procedures, requirements and options.
Maintain accurate and confidential client records, ensuring all documentation is complete and up-to-date.
Answer client inquiries via phone, email, online portal or in person, providing timely and accurate information.
Schedule appointments, meetings and consultations with clients to achieve target based online sales for the company.
Maintain a tracking system to monitor the status of client cases and applications for operational assistance.
Perform Research and record updates on immigration laws, regulations and policies to provide and advice to clients.
Manage basic level of account entries and petty cash for administration tasks.
Actively participate in the weekly meetings for updates and collaboration.
Complete daily/weekly tasks as provided by the management.
Required Skills
Master Degree or at least Bachelor’s Degree
Strong Research and Communication Skills.
Proficiency in English speaking
Experienced working with Microsoft Office
At least 2+years of working experience in office preferable in educational or immigration office.