Responsibilities:

  • Strong analytical skills for identifying, prioritizing, and proactively addressing challenges.
  • Foster a forward-thinking team culture that champions continuous learning, refinement, and customer-centricity.
  • Lead, manage, and mentor a high-performing team of technical support and Configuration Management.
  • Ensure punctual delivery of product implementation while prioritizing customer contentment.
  • Develop and foster strong relationships with customers to deliver fulfilling their business needs.
  • Ability to identify and mitigate potential project or strategy risks through strategic planning and countermeasures.
  • Present compelling project execution strategies to potential clients, elucidating the pathway to shared success and value generation.
  • Strategically realign service delivery strategies with organizational objectives, fostering agility, scalability, and quality.
  • Solicit and integrate customer insights to refine and enhance service delivery approaches.
  • Institutionalize best practices in project execution for consistent and reliable outcomes.
  • Uphold high-quality standards at all customer touchpoints, ensuring exceptional experiences.
  • Promote a team ethos anchored in empathy, responsiveness, and effective problem-solving.
  • Pioneering initiatives to augment revenue via efficient utilization of resources.
  • Assume a senior role in addressing project issues and conflicts, orchestrating successful resolutions.
  • Implement efficient processes and tools to amplify team efficiency and effectiveness.
  • Regularly evaluate team performance, identify skills gaps, offer constructive feedback, and recommend interventions.
  • Foster a performance-driven culture by setting, tracking goals, and providing coaching and mentoring to elevate high performers.
  • Oversee hiring, onboarding, retention, and continuous growth of consultants and project managers.
  • Collaborate with cross-functional leaders to ensure alignment with overall company strategy.
  • Perform additional tasks and responsibilities as assigned.
  • Embrace and sustain a fast-paced work environment.
  • Demonstrated ability to lead, mentor, and develop teams to surpass business objectives and enhance individual performance.
  • Skillful guidance through transitions, ensuring organizational readiness and securing buy-in during transformative phases.
  • Ability to foster collaboration across departments, creating a cohesive environment aligned with company objectives.

Relationship Management:

  • Proven expertise in cultivating and sustaining value-driven relationships with clients and stakeholders across organizational levels.

Project Management:

  • Grasp of planning, executing, and closing projects, ensuring efficient completion aligned with client goals.
  • Proficient utilization of financial data to manage budgets, forecast revenue, and make informed strategic decisions.
  • Competence in streamlining processes to ensure on-time, within-budget project delivery while maintaining high-quality standards.
  • Skilled negotiation and conflict resolution abilities, vital for securing contracts, navigating project terms, and resolving disputes.

Effective Communication:

  • Proficiency in conveying complex ideas through written and verbal communication to diverse audiences.

Requirements:

Required Education & Experience:

  • A minimum bachelor's degree in Computer Science, Software Engineering, or a related field.
  • A minimum of 10 years of implementation or consulting services experience, with at least 3 years in leadership or managerial roles.
  • Proven track record of managing and delivering large-scale projects on time and within budget.
  • Demonstrable experience in developing and managing client relationships.
  • Previous experience in strategic planning and execution.
  • Experience in software implementation projects is a plus.

Preferred Education & Experience:

  • 10+ years of consulting services experience in a tech or software industry.
  • Prior experience in a SaaS or technology-focused company.
  • Experience in change management or organizational transformation initiatives.
  • Prior experience in sales or a deep understanding of the sales process and dynamics.
  • Certifications in project management, service management, Six Sigma Black Belt, or other relevant areas.

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
Johar Town, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
10年 - 15年
在之前申请:
Sep 06, 2024
发布日期:
Aug 06, 2024

AirCod Technologies

· 51-100 员工 - 拉合尔

pAirCod Technologies is a leading multinational software house working in prominent market technologies to serve our valued clients with optimal solutions and products created to meet their business needs. At AirCod we develop efficient and responsive business models through proactive and multi-dimensional solutions. We empower enterprises with our automated framework approaches and business intelligence. AirCod is a state of the art technology oriented software house focused on quality of service, automation, efficiency, maintainability and reliability of the product. Specialties: Web Development OS Development App Development Graphic Solutions Technical Consultancy Data Scientist/p

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