发布 Sep 05, 2024 498 查看
Your primary role will be to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. Strong communication skills and the ability to work the night shift are essential. Previous experience in a call center is a plus but not required.
Key Responsibilities:
- Manage customer calls professionally and efficiently
- Resolve customer inquiries and issues
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve service goals
Requirements:
- Excellent English communication skills
- Ability to work from 6 PM to 3 AM
- Strong problem-solving skills and attention to detail
- Basic computer proficiency
Alpha X Telemarketing
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