Call Center Representative

ASK Development (Pvt) Ltd

发布昨天 130 查看 Report Job

PKR. 45,000 - 50,000/Month

Key Responsibilities

Customer Interaction: Engage with customers via phone, email, or chat to provide assistance and information.
Issue Resolution: Address and resolve customer complaints or concerns promptly and effectively.
Data Management: Accurately document customer interactions and maintain records in the company's database.
Product Knowledge: Stay informed about company products and services to provide accurate information to customers
Team Collaboration: Work closely with other departments to ensure customer satisfaction and efficient service delivery.

Required Skills and Qualifications

MS Office Proficiency: Strong MS PowerPoint and Excel.
Communication Skills: Excellent verbal and written communication abilities
Problem-Solving: Ability to think critically and resolve issues efficiently.
Technical Proficiency: Familiarity with computer systems and customer relationship management (CRM) software.
Adaptability: Capability to handle high-stress situations and adapt to changing environments.
Educational Background: A high school diploma is typically required; some positions may prefer candidates with a bachelor's degree.

技能

MS Excel Customer Interaction Management Communication Skills

工作详细内容

全部职位:

21 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

年龄:

18 - 35 年

最低学历:

中级／A级

职位等级:

入门级

经验:

少于1年 - 1年

在之前申请:

May 16, 2025

发布日期:

Apr 15, 2025

pASK Development functions as a human resource department for organizations offering solutions for human resource management, pay-roll handling and behavioral assessments. It is equally proficient in project development. The guiding principles are sharing responsibility with the corporate, development and the public sectors in developing human resources. The key strengths are its experts in human resource management. The vital role is to provide training need analysis, training interventions and staffing needs through turn-key recruitment solutions./p