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We’re looking for a detail-oriented and friendly Customer Support Representative to join our team. This entry-level role is perfect for fresh graduates or those with up to 1 year of experience.
Responsibilities:
Respond to customer queries via email, chat, or social media
Resolve issues promptly and professionally
Maintain accurate knowledge of our products/services
Record feedback and suggest improvements
Requirements:
Excellent written English skills
Strong communication and problem-solving abilities
Fresh graduate or up to 1 year of experience
Fast learner and team player
Nice to Have:
Familiarity with tools like Freshdesk or Zendesk
We offer training, a supportive team, and growth opportunities.
Cerberus Outsourcing
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