。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Services Representative

Cultural Fusion

Apply Now

PKR. 30,000 - 30,000/Month

Handling customer inquiries: Answering questions about products, services, pricing, and policies through various communication channels.
Resolving customer issues: Troubleshooting problems, identifying solutions, and addressing complaints in a timely and professional manner.
Providing product information: Explaining features and benefits of products or services to customers.
Processing orders and transactions: Taking orders, updating customer accounts, and managing payments.
Building customer relationships: Establishing rapport with customers, understanding their needs, and providing personalized service.
Maintaining customer records: Updating customer information and documenting interactions accurately in CRM systems.
Escalating complex issues: Identifying issues that require further assistance from other departments and transferring customers accordingly.
Gathering customer feedback: Collecting customer opinions and suggestions to improve service quality.