Job Responsibilities:

  • Open and maintain accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint
  • Determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Updating account information
  • Receiving calls and attending to customer's complaints and also proffering adequate solution
  • Informs clients by explaining procedures, answering questions, providing information
  • Updates job knowledge by studying new product descriptions, and participating in educational opportunities.

Job Requirements:

  • Diploma in any field
  • At least 2-3  years of experience in Customer Service or telemarketing/call center work
  • Excellent verbal and written communication skills
  • Must be able to deliver under strict deadlines and handle pressure effectively. 

工作详细内容

全部职位:
2 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
年龄:
19 - 35 年
最低学历:
中级/A级
职位等级:
资深专业人员
经验:
2年 - 3年
在之前申请:
Oct 30, 2023
发布日期:
Sep 30, 2023

Dexintec Pakistan Limited

· 1-10 员工 - 拉合尔

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