We are looking for a highly motivated Customer Support Representative (CSR) with a strong understanding of technology and excellent client-handling skills. The ideal candidate will be responsible for providing top-notch customer support, conducting live demos, onboarding new clients, and training Clients to ensure smooth operations.

Compensation

  • Base Salary
  • Bonuses
  • Health, Dental, Benefits
  • 10 days of Annual leave per Year
  • 5 Days of sick leave

Key Responsibilities:

  • Provide exceptional customer support via Inbound/ Outbound Calls, emails, and Live chat.
  • Provide accurate product/service information and resolve complaints.
  • Conduct live demos and training for client's staff on DigiMEDSPA Solutions.
  • Manage onboarding, post-sales support, and client satisfaction follow-ups.
  • Maintain records of customer interactions in the system.

Requirements:

  • Must have a strong knowledge of technology and product functionalities.
  • Experience interfacing with clients and handling their concerns professionally.
  • Excellent communication and Problem-solving skills.
  • Ability to work independently and in a team environment.
  • Prior experience of at least 3-4 years.

Qualifications:

  • High School Graduate
  • Previous Customer service experience is a must.

工作详细内容

工作频道:
全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
女性
最低学历:
学士
学位头衔:
BS Mass Communication, BS (IT)
职位等级:
资深专业人员
经验:
3年 - 4年 (Ability to Multitask, Inbound and outbound via chat, call and email, CRM Software.)
在之前申请:
Apr 25, 2025
发布日期:
Mar 24, 2025

Digitaiz

· 11-50 员工 - 拉合尔

psoftware house/p

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