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eCommerce Manager

IT Devices Online PVT Ltd is a rapidly growing e-commerce company that specializes in selling technology hardware, software and services. We are seeking a dynamic and results-oriented Ecommerce Account Manager to join our team. The ideal candidate will be responsible for managing and optimizing our presence on the Amazon platform, driving sales growth, and ensuring a positive customer experience. The Ecommerce Account Manager will work closely with cross-functional teams to develop and execute strategies that maximize our product visibility, enhance customer engagement, and achieve sales targets.

Responsibilities:

Oversee day-to-day operations of our Amazon/Ecommerce seller accounts.
Develop and implement strategies to increase sales, meet revenue targets and profitability
Analyze sales data and market trends to identify areas for growth
Monitor and manage inventory levels, pricing, and product listings.
Coordinate with our product and sales team to ensure accurate and up-to-date product listings for search visibility and conversion
Develop and execute strategies to improve product ranking and increase visibility
Monitor competitor activities on Amazon and adjust strategies accordingly.
Conduct product research, stay up to date with what is in demand and selling in the marketplace
Maintain a high standard of customer satisfaction by addressing customer inquiries and resolving issues promptly
Stay up to date with Amazon policies and trends to ensure compliance and stay ahead of the competition

Requirements:

Proven experience as an Amazon Account Manager or in a similar role, ideally 5-6 years of experience
Strong understanding of e-commerce, Amazon policies, and marketplace dynamics.
Proficient in using Amazon Seller Central and other relevant tools
Up to date knowledge of the technology industry
Analytical skills to interpret data and make informed decisions
Excellent communication and interpersonal skills
Bachelor's degree in Business, Marketing, or a related field

Benefits: