Customer Service Representative

We are seeking a motivated and customer-oriented Customer Service Representative with 1 to 3 years of experience to join our team. The ideal candidate will be passionate about providing exceptional service to customers, resolving inquiries, and maintaining positive customer relationships. This role requires strong

Communication skills, problem-solving abilities, and a proactive approach to addressing customer needs.

Key Responsibilities / Duties:

Customer Support: Provide outstanding customer service through phone, email, chat, or other communication channels. Resolve inquiries, complaints, and issues in a timely and professional manner.
Product Knowledge: Maintain a deep understanding of company services and policies to effectively assist customers and provide accurate information.
Issue Resolution: Address concerns or issues raised by candidates or clients related to recruitment, job placements, and onboarding, and work to resolve them in a timely manner.
Database Management: Accurately document customer interactions, issues, and resolutions in the company’s system.
Collaborative Communication: Work closely with recruitment teams, account managers, and other internal teams to ensure the smooth flow of information and that client and candidate needs are met. Industry Knowledge: Stay updated on industry trends, recruitment best practices, and company offerings to provide the best possible service to clients and candidates.

Job Requirements:

Bachelor’s degree in Business Administration or a related field.
1 – 3 Years of experience in a customer service role.
Strong verbal and written communication skills, with the ability to engage and build rapport with clients, candidates and internal teams.
Passion for providing excellent service with the ability to engage and build rapport with clients, candidates, and internal teams.
Passion for providing excellent service with the ability to manage multiple client and candidate needs effectively.
Ability to quickly identify issues and find effective, customer-focused solutions

技能

Customer Care Representation Communication Skills Listening to Customers

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

瓦赫, 巴基斯坦

性别:

Transgender

学历:

学士 (工商管理学士学位) 只有

职位等级:

资深专业人员

经验:

1年 - 3年

在之前申请:

Jan 13, 2025

发布日期:

Dec 12, 2024

LINRCO

· 201-300 员工 - 瓦赫

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LINRCO Pakistan is dedicated to being the gateway for skilled Pakistani talents, providing them with unprecedented access to employment opportunities. Our mission transcends traditional recruitment; we focus on building strong connections, nurturing essential skills, and contributing to the economic vitality by seamlessly integrating Pakistani professionals into the global workforce. Join us on this journey of empowerment and innovation, as we make strides towards a future where talent knows no borders.