概要

• Microsoft Active Directory/DNS/DHCP/Terminal Services/WSUS/Print Servers.
• Windows XP, Vista,7,8,8.1,10 & Windows Servers 2003,2008,2008R2,2012,2012R2,2016, Microsoft Office, Microsoft Visio etc.)
• Virtualization(VMware Workstation / Virtual Box/VMware Esxi/Vsphere)
• Virtual Desktop Infrastructure (VDi) Huawei Thin client System.
• Online Support through Team Viewer/Skype/Remote Desktop Services.
• Support/Troubleshooting of Hospital Management System Application.
• Hands on experience on SUN Oracle /IBM/DELL/HP/Inspur Huawei Server Machines.
• System security (antivirus).
• Responsible for maintaining VDi (VM’s) of the organization.
• Responsible for maintaining VMware Infrastructure up to 50 VM’s.
• Supervising and assisting users in PC operations and standard applications .
• Responsibility of data storage, data back-up, surveillance.
• Evaluate Purchase, and maintenance of hardware inventory.
• Data Entry /Documentation/office Record Management.
• Email Correspondence /Incoming Outgoing calls and Support on IT Problems.
• Configuration Of E-Mail Clients(Lotus Client/Thunder Bird/Microsoft Outlook

项目

Help Desk IT Support

工作经历

公司标识
Senior Engineer
Interactive Group of Companies
Apr 2022 - 代表 | Islamabad, Pakistan

公司标识
Senior Engineer Systems
Techaccess Pakistan
May 2021 - Aug 2021 | Islamabad, Pakistan

·         Active Directory (DNS) installation, configuration and troubleshooting.
·         WSUS (Windows Patch Management) server installation, configuration, troubleshooting and, maintenance.
·         Windows Server 2008R2, 2012R2, 2016,2019 installation, configuration, troubleshooting, and maintenance.
·         Windows 8.1 and Windows 10 installation, configuration, troubleshooting, and maintenance.
·         Backup and Restoration (System State Backup), Veeam Backup).
·         Microsoft Exchange Server 2013, 2016 installation, configuration, administration and Troubleshooting.
·         Configuration of E-Mail Clients Thunder Bird/Microsoft Outlook.
·         Virtualization VMware Esxi (Vcenter), Microsoft Hyper V.
·         Responsible for maintaining VMware Infrastructure Vcenter.
·         Online Support through Any desk, Microsoft Teams, TeamViewer, Skype, Cell Phone / WhatsApp.
·         Printer/ Scanner Installation and sharing.
·         Technical Documentation. Hardware Software Inventory Management.
·         Monitor system alerts and correct problems causing alerts.
·         Relocate hardware in the computer rooms and racks.
·         Provide high-level technical support to the help desk.
·         End User Support (OS and Application Level). Identifying and solutions of problems.

公司标识
Senior Engineer Systems
Interactive Group of Companies
Jul 2016 - May 2021 | Islamabad, Pakistan

·         Active Directory (DNS) installation, configuration and troubleshooting.
·         WSUS (Windows Patch Management) server installation, configuration, troubleshooting and, maintenance.
·         Windows Server 2008R2, 2012R2, 2016,2019 installation, configuration, troubleshooting, and maintenance.
·         Windows 8.1 and Windows 10 installation, configuration, troubleshooting, and maintenance.
·         Backup and Restoration (System State Backup), Veeam Backup).
·         Microsoft Exchange Server 2013, 2016 installation, configuration, administration and Troubleshooting.
·         Configuration of E-Mail Clients Thunder Bird/Microsoft Outlook.
·         Virtualization VMware Esxi (Vcenter), Microsoft Hyper V.
·         Responsible for maintaining VMware Infrastructure Vcenter.
·         Online Support through Any desk, Microsoft Teams, TeamViewer, Skype, Cell Phone / WhatsApp.
·         Printer/ Scanner Installation and sharing.
·         Technical Documentation. Hardware Software Inventory Management.
·         Monitor system alerts and correct problems causing alerts.
·         Relocate hardware in the computer rooms and racks.
·         Provide high-level technical support to the help desk.
·         End User Support (OS and Application Level). Identifying and solutions of problems.

公司标识
Senior Engineer Systems
Interactive Group of Companies
Oct 2009 - May 2015 | Islamabad, Pakistan

Active Directory
DNS
Terminal Servers
FIle Servers
WSUS
Online Support
Help Desk Support
Hardware (SUN/IBM/Dell/Inspur)

学历

University of Azad Kashmir Muzaffarabad
学士, 艺术学士, ‎
English, Political Science
2008

技能

熟练 Active Directory
熟练 Data Center Duties
熟练 DNS
熟练 Email Troubeshooting and Support.
熟练 Email(Exchange Server2013)Administration
熟练 Handling Assignments
熟练 Hardware(SUN-IBM-DELL-Inspur-Huawei)
熟练 Help Desk Support
熟练 Maintenance od IT Equipment
熟练 Manager Administration
熟练 MCP
熟练 Online Support
熟练 Operation and Maintenance of ERP Systems
熟练 Operation and Maintenance of Huawei VDI
熟练 Printer Installarion and Sharing
熟练 vCenter Installation ,Configurations
熟练 Veeam Backup and Restore
熟练 Virtulization
熟练 Windows Administration
熟练 Windows patch mangement Server(WSUS)
熟练 Windows Server

语言

熟练 乌尔都语
熟练 英语

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