Selling project property units, closing deals. Further, I was responsible for effectively communicating project sales offers, following up with clients for deals maturation/healthy relationship management (and keeping them updated on their chosen property concerns), renegotiating property prices with buyers where needed, and defining project KPIs to expedite individual performance levels.

Responsible for oversight of housing operations, including the coordination of temporary and permanent living guests for customers and other support personnel.
Provide supervision to the housing team, overseeing proper maintenance, safety and cleanliness standards are adhered to.
Conducts regular guest needs assessments, including but not limited to, meeting quality standards for services, and evaluation of customer feedback.
Ensure the proper inventory of supplies for living apartments and cleaning are maintained.
Plan, organize, prioritize and perform multiple tasks under austere conditions, to perform job functions in an orderly manner.
Monitoring daily check-in and check out activities.
Generating daily, weekly and monthly activity reports.
Preparation and submission of monthly records of KPI.
Preparation of staff duty roaster as per workflow to run the housing operation 24/7
Preparation of VIP Hall, Meeting Room and Classrooms for different events like meetings, conferences, training for Sadara and contractor's staff.
Coordinated with procurement team to procure room's amenities and for other required material of maintenance.
Additional tasks and special projects as assigned.

 Achieved an appreciation letter because of publishing accurate minutes of the meeting.


Provided exceptional support to managers and co-workers, hence increased the overall efficiency by 30%.


Provided backup support to other departments, which was highly admired by the Management.


Collaborated with other departments of the company in order to centralize the database for easy retrieval of information.


Demonstrated excellent customer service skills by assisting the marketing department in promotional activities and campaigns.


Performs administrative duties with wide latitude for exercising discretion and judgment.


Receives calls and/or greets visitors, takes and relays messages, responds to requests for information; provides information or directs caller/visitor to appropriate individuals.


Reviews outgoing correspondence writes and edits for procedural and grammatical accuracy, conformance to general policy and factual correctness.


Reviews incoming correspondence initiates replies as appropriate, routes matters requiring action by staff or other companies and follows up to ensure actions are completed.

Spearheaded a multilevel Franchise Operation, hand-picking a specialized team of Sales and Customer Service Representatives to bring the Franchise to a swift and successful conclusion that resulted in an increase in sales and customer's satisfaction.

Responsible for implementing the company's policies and procedures to ensure that the franchise operates accordingly.
Maintaining profitability and daily finance related issues of the franchise.
Providing information and expertise to staff for day-to-day operations.
Developing and implementing service frequency plans for better service to the retailers.
Developing strategies for target achievement given by the company.
Hiring, training and development of franchise staff.
Ensuring accurate and proper documentation from the franchises.
Coordination with the company officials for assistance and feedback

Demonstrated talent to perform a wide range of front desk and administrative tasks, handle high volume phone calls, and answer customer queries. Bilingual: English/Urdu.


Courteously greet visitors and employees.


Answer and forward phone calls to appropriate individuals and departments.


Fielded 200+ phone calls on a daily basis.


Assisted in recruitment and trained a new receptionist while I was promoting as an Admin Assistant to run the operation of the front desk in a seamless manner.


Added value in payroll and cash distribution system to the employees as per SOP as an Admin Assistant.