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概要
• Business Analyst for TRG (The Resource Group) in Analytics Department Global (1st Dec 2020 till up now )
• Reporting Executive for TRG (The Resource Group) in Analytics Department Campaign foodpanda (1st Aug 2019 till 30th Nov 2020)
• Compliance Executive for TRG (The Resource Group) in Square Trade (1st Jan 2018 till 29th Feb 2019)
• Senior Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (1st Jan 2015 till 31st Dec 2017)
• Acting Lead Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (May –Dec 2013 )
• Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (1st Jan 2014 till 31st Dec 2014)
• Team Lead Inbound for TRG (The Resource Group) in Telenor Campaign (24th May 2013 till 31st Dec 2013)
• Customer Relation Officer Inbound for TRG (The Resource Group) in Telenor Campaign
工作经历
Business Executive
Reporting Executive
Compliance Executive
Working as a Compliance Executive in Square Trade Campaign where having lots of responsibilities related to different Audits as we need to make sure 100% accuracy.
Supervisor Operations
Working as a Supervisor Operations in Telenor Campaign at Ibex Global and have 4 years experience in all,joining as a CSE (Customer Support Executive ) after that promoted as Acting Team Lead and then got promoted as a Supervisor Operations.
Role of Supervisor in Ibex is very challenging and motivated as a person needs to run the 20 people Team and manages their score related to KPI's,performance,scorecard numbers intact and to maintained that numbers Supervisor required to conduct the workshop,coaching and counseling also required to have good Team Bonding.
