My resume has covered my work experience and other related information. I like taking on challenges: I am a self-motivated person, always committed to my work, self-disciplined and a good team player. I have good leadership ability and can adapt to any kind of environment. I am a quick learner and always willing to learn new stuff. It will be my pleasure to work in an industry where I can grow myself and polish my skills. Looking forward to the positive response.
• Provided base level IT support to non-technical personnel within the business.
• Reviewed technical documentation and procedures.
• Defined and documented technical best practices.
• Developed quarterly and annual sales department budgets.
• Approved all sales staff budget expenditures.
• Supported the sales team in writing proposals and closing contracts.
• Led the development team that created the web and mobile user interfaces for the company.
• Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Described product to customers and accurately explained details and care of merchandise.
• Politely assisted customers in person and via telephone.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Built long-term customer relationships and advised customers on purchases and promotions
• Compared agency and vendor marketing expenses against established budgets.
• Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
• Retained clients to build brand awareness and generate leads while managing internal and external product marketing campaigns and programs.
• Wrote sales contracts for orders obtained and submitted orders for processing.
Attended monthly sales meetings and quarterly sales training.