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概要
Customer Services Representative
Opus Inspection (Pvt.) Limited (Public Private Partnership)
Vehicle Inspection and Certification, Punjab
Providing introductory information to new customers
Ensuring that customers are satisfied with the service level
Verification of customers, vehicles documents
Collection of Testing fee as per payment schedule
Preparation of daily MIS of vehicle fitness test conducted
Determining the quickest, most effective ways to answer a
client’s or customer’s questions
Escalating queries and concerns to the Station Manager
Troubleshooting common issues with a product or service
工作经历
Customer Service Officer
• Providing introductory information to new customers
• Ensuring that customers are satisfied with the service level
• Verification of customers, vehicles documents
• Collection of Testing fee as per payment schedule
• Preparation of daily MIS of vehicle fitness test conducted
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns to the Station Manager
• Troubleshooting common issues with a product or service
