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概要
I envision myself playing a challenging role by making a contribution to the growth and success of the organization. Intend to build a career with a leading a corporate hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in a challenging & creative environment
工作经历
Assistant IT Manager
Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Patched software and installed new versions to eliminate security problems and protect data.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Created support documentation that empowered and enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Configured hardware, devices, and software to set up workstations for employees.
Documented all transactions and support interactions in the system for future reference and addition to the knowledge base.
Team Lead
As a team leader complete inspection of the whole site of NOKIA 100G Installation Of PSS racks of 32,16 Sites surveys Daily report to NOKIA POC. Installation ACDB, Rectifiers, DCDB, Routing cables as recommended by PTCL. Configuration and commissioning of PSS racks and Rectifiers. Installation of the whole site according to the survey report. Installation of Metro, ROADAM, ILA/DG sites. Provisional Acceptance Test of the complete site done.
