• Manages dispatch Plan and execution on Daily/Monthly basis.
• Maintains the communication between 3PL companies to ensure timely FG Lift and Dispatch.
• Ensures documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner.
• Arrange and monitor international shipments from origin points to delivery into our 3PL facilities
• Support to ensure goods deliveries to customer: resolve issues that might arise with deliveries (in/out) at warehouse / port / Transportation Company
• Manages the relation with freight forwarders and export team to handle export shipments timely
• Preparing monthly freight accruals and ensure data accuracy +97 %.
• Manages receipting, verification and reconciliation of 3PL invoices on monthly basis and submit to finance as per payment cycle
• Follow up with freight forwarders in regards to shipment tracking and fixing errors
• Synchronize ETDs and ETAs over the supply chain to ensure the correct delivery date to customer
• Coordinate with freight forwarders to ensure prompt and proper movement of shipments
• Communicate with the customers all information related to Order logistics/delivery times/ etc.
• Liaise closely with the Merchandising team of the company for timely shipping arrangements
• Maintain delivery slots and ensure deliveries are done as per customer promise
• Serve as the primary customer contact for orders, inquiries, reports, issues.

E-Commerce Tasks

• Overall management of E-commerce stock on Amazon
• Monitor stock holding and work with the sales team to plan and maintain a sufficient stock holding
• Monitoring weekly and monthly sales of the goods
• Making shipping plans on Amazon for the goods to be shipped
• Coordinate with warehouse team for shipping the goods
• Creating Labels for goods and for tracking purpose
• Work with the head of E-commerce on identifying enhancements and issues

Ensure dispatches to distributors timely according to orders.
Ensure efficient and effective logistics and warehouse practices.
Ensure day to day operations smooth and trouble free operation of product during loading and unloading.
Preparing daily operational review (DOR) data.
Ensure excellent CFR on weekly basis.
Keep a clean and safe working environment and optimize space utilization.
Maintain personal and surrounding hygiene and follow good housekeeping.
Participate in D-level safety meetings, giving safety improvement ideas and training others about safety issues.
SOPs Compliance.

Dry Store Supervisor RM/PM (Cold Chain)

Ensure quality and quantity of received & shipped goods.
Receive shipment from different vendors.
Ensure implementation of company inventory and warehousing policies and procedures and maintain inventory accuracy.
Ensure proper receipt, storage and issuance of the stock, maintain all necessary documentation and inventory management records.
GRN conducted as per SOP.
Maintain coordination with purchase department regarding PO & other documentation.