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概要
To pursue a challenging career achieving professional excellence, job satisfaction, and gain in-depth knowledge in the area of work with new innovative ideas using my knowledge and experience, favoring the organization and enriching my career growth more.
工作经历
Customer Service Representative Officer
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Trainee Officer
where I learned the practical work of supply chain management and utilize my theoretical and professional skills to gain experience.