Maintain, manage and monitor all customer related operational issues.
Develop and execute branch sales strategies to maximize revenues.
Ensure coordination between sales, marketing, accounts and administrative departments.
Ensure training to sales and marketing teams.
Monitor expenses of the branch.
Inventory management.
Ensure profitable results in administrating branch office.
Develop and communicate business strategies to the branch staff.
Maintain all relevant databases and update.
Prepare branch budget and submit to head office.

Manage daily operations of branch in the absence of Branch Manager.

implement business development strategies for assigned branch.


Provide warm, friendly and welcoming atmosphere for both employees and customers.

Provide quality and exceptionally services to customers.

Achieve sales target and projected profit.

Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.

Communicate personally with customers to ensure customer satisfaction.

Develop action plans to enhance operational controls and optimize customer service.
Assist in performance appraisals, promotions, and compensation activities for employees.

Dealing with clients.
Imparting product knowledge.
Cash handling.
Working on Oracle, Odoo and SAP.
Report issues with equipment.
Handle customer complains.
Day end closing and reporting